Level 1

44 points

Fitness+ Apple Watch pairing and Apple TV airplay issues

I've had two issues with Apple Fitness.

1st ... When I try to connect my apple watch to the apple fitness app on apple tv, it won't pair. I get a message that says "pairing cancelled". When I try to connect an "other watch", I will attempt to connect but it never does

2nd ... When I mirror the apple fitness app from my iPhone XR to the apple TV, it doesn't work properly. After I select the video, the tv goes black. It plays the sound but doesn't show the video.

What should I do for both issues?

[Re-Titled by Moderator]

Posted on Dec 14, 2020 1:12 PM

Top-ranking reply

mkhalil78

Level 1

4 points

Posted on Dec 21, 2020 6:48 PM

i had the same issue for days and managed to resolve it by taking the following steps.

1) on the Apple TV you need to go to settings and user accounts to remove my default user account

2) then go to the Home app on your iPhone and delete your apple TV

3) then go back to Apple TV and add your iCloud account again

4) the go to airplay & HomeKit on your Apple TV to set up your home hub

5) then go back to Home on your iPhone to ensure the Apple TV is set up again

6) that should now fix it (go to fitness + on your Apple TV and you should be able to connect it to your watch).

hope that works for you guys as well. Shame Apple support couldn’t help with this, instead had to figure it out myself.

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205 replies

Dec 14, 2020 9:09 PM in response to Noizyboy10

Thank you, This solved my problem. I reset my watch completely, and reset the Apple TV completely and it worked.

Dec 15, 2020 1:50 PM in response to lacadaz

A full reset is not necessary. Completing the HomeKit setup on the AppleTV should resolve the issue for you.

Dec 15, 2020 4:50 PM in response to SwahiliTodd

Very helpful. Thank you!

tawana99

Level 1

4 points

Dec 16, 2020 8:16 AM in response to BThomas815

So I tried this several times, it’s saying set up failed every time.so I still have red 1 in the settings

adan185

Level 1

4 points

Dec 16, 2020 6:57 PM in response to cjax1818

I reset my apple watch and apple TV and that did the trick. It's a bit annoying to have to do it, but it fixed the problem for me.

ByReuben

Level 1

4 points

Dec 17, 2020 1:22 PM in response to cjax1818

Same “Pairing Canceled”. Has to be on Apples end. Not a good way to roll out a new service. Sure they will fix it soon.

Dec 17, 2020 3:32 PM in response to johnrosco17

Finally got mine to work. I reset my Apple Watch and tried it again and Voila! It works. Like the service.

5athu

Level 1

4 points

Dec 18, 2020 2:21 AM in response to missingballoon

Place your watch near the Apple TV, so the Bluetooth can connect, worked for me

ByReuben

Level 1

4 points

Dec 18, 2020 10:51 AM in response to jenkman61

Like mentioned before it’s the watch not the other devices. Unpair from the phone then set up as a new watch. It’s a temporary work around but it works.

Dec 20, 2020 8:16 PM in response to mg-apple

I had this same issue for quite a while until I realised I needed the Home app installed on the phone and then it connected no problems at all

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Fitness+ Apple Watch pairing and Apple TV airplay issues