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Fitness+ Apple Watch pairing and Apple TV airplay issues

I've had two issues with Apple Fitness.


1st ... When I try to connect my apple watch to the apple fitness app on apple tv, it won't pair. I get a message that says "pairing cancelled". When I try to connect an "other watch", I will attempt to connect but it never does


2nd ... When I mirror the apple fitness app from my iPhone XR to the apple TV, it doesn't work properly. After I select the video, the tv goes black. It plays the sound but doesn't show the video.


What should I do for both issues?




[Re-Titled by Moderator]

Posted on Dec 14, 2020 1:12 PM

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Posted on Dec 14, 2020 9:29 PM

I had this issue too. I created a support case with Apple, and they did not have an answer either. However, after much troubleshooting, I have appeared to resolve my issue. The "Home" Setup on the Apple TV was never completed. Once I did this, it started working 100% of the time.


On the Apple TV go to Settings > AirPlay and HomeKit. I selected the Room to change the Name, and then it paired my phone with the Apple TV, setting up "My Home".


Go back to the Fitness App and it should pair.

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205 replies

Dec 15, 2020 6:04 AM in response to jwbradle

Yes I reset everything, Apple TV, watch and phone. I even reset the watch and downloaded from backup. None of this worked. What finally worked was the step of “finishing” the setup of my Apple TV where I had to hold my phone near it. Not sure what this step did it’s been working as expected for over a year. Anyway that made it work with my watch. No word yet on if it’ll work with my wife’s watch.

Dec 15, 2020 7:32 AM in response to KirkW

After updating my AppleTV HD and configuring HomeKit, I followed this process and was able to find success connecting my AppleWatch Series 4. My Memoji icon does not show up either, but the watch paired without having to create another account every time I want to work out. I'm very unimpressed with this rollout but hope over the next few days things will get smoother. Had issues with iPad Pro. All seems to be configured. But it wasn't without a lot of work, troubleshooting and finding community and help in these threads.

Dec 15, 2020 1:11 PM in response to SwahiliTodd

Nope, no red asterisks on any device. And all devices are 100% updated, including a full reset/setup of the ATV including the "home" setup that you found helpful. I also tried the suggestion of holding the watch close to the TV and that did not work, unfortunately.


I've found that I can use the Fitness+ app on the phone to screen share with the ATV but clearly using the native ATV app would be preferable.

Dec 15, 2020 1:16 PM in response to paulfromminnetonka

Interesting, because it seems to have resolved this issue for most people, and resolved for me on both Apple TV's. I could consistently reproduce it.


The other thing I noticed on my phone is when I used the remote app to control the Apple TV, it would list one of them twice, one of which was a "ghost" that did not work. I resolved that issue at the same time, and that may have contributed to the pairing being resolved. I am assuming since you did a full reset that you probably don't have that issue too.

Dec 15, 2020 4:36 PM in response to cjax1818

Guys! I had the same problem ( Apple Watch nit pairing with Apple TV and fitness+) but it started working!! Let me tell you how. I was trying to pair for like the hundred time and while waiting my power went out. Ones my Apple TV loaded and my wifi was up, I opened the Fitness app in my Apple TV and boom! It was working!!! Don’t know why but I’m in!!

Fitness+ Apple Watch pairing and Apple TV airplay issues

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