Level 1

44 points

Fitness+ Apple Watch pairing and Apple TV airplay issues

I've had two issues with Apple Fitness.

1st ... When I try to connect my apple watch to the apple fitness app on apple tv, it won't pair. I get a message that says "pairing cancelled". When I try to connect an "other watch", I will attempt to connect but it never does

2nd ... When I mirror the apple fitness app from my iPhone XR to the apple TV, it doesn't work properly. After I select the video, the tv goes black. It plays the sound but doesn't show the video.

What should I do for both issues?

[Re-Titled by Moderator]

Posted on Dec 14, 2020 1:12 PM

Top-ranking reply

mkhalil78

Level 1

4 points

Posted on Dec 21, 2020 6:48 PM

i had the same issue for days and managed to resolve it by taking the following steps.

1) on the Apple TV you need to go to settings and user accounts to remove my default user account

2) then go to the Home app on your iPhone and delete your apple TV

3) then go back to Apple TV and add your iCloud account again

4) the go to airplay & HomeKit on your Apple TV to set up your home hub

5) then go back to Home on your iPhone to ensure the Apple TV is set up again

6) that should now fix it (go to fitness + on your Apple TV and you should be able to connect it to your watch).

hope that works for you guys as well. Shame Apple support couldn’t help with this, instead had to figure it out myself.

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205 replies

Feb 13, 2021 8:33 AM in response to SwahiliTodd

Excellent this worked for me! I was so frustrated trying to get fitness plus playing on my apple tv. this solution worked for me and i was able to pair my watch with apple tv and watch fitness plus on apple tv. thanks a lot!

Feb 26, 2021 9:58 AM in response to cjax1818

I am having the same issue as alxdvs. Yesterday, I was able to open the Apple Fitness+ app on the Apple TV with no issues. Today, my husband, who is the primary account owner, was showing me how to use the app. He is able to log on without a problem. When he logs out, my icon is visible for a second before the screen goes back to the log-on screen. We tried going to "Other" and it asks me to connect on my watch. It goes through the whole Connect, Continue, Connecting, but then goes back to the original screen on the watch, and stays on the sign-on screen on the AppleTV. Any ideas?

Rockie4

Level 1

4 points

Mar 11, 2021 1:23 PM in response to cjax1818

Thank you soooo much SwahiliTodd!!! I was trying to do this all night and then today I just searched and came across your answer! It worked the first time. Thank you, thank you, thank you!! Now I can get to kicking butt with this fitness!

JRB1992

Level 1

4 points

Apr 23, 2021 12:35 PM in response to cjax1818

Well, I am back at it and can't find any solutions that have worked. I thought I had it fixed and it only lasted for a moment. I have an Apple TV HD and and Apple TV 4K. I am only having the issues on the Apple TV HD. The issues are very inconsistent (all the ones listed in this string) and 1 in 10 tries actually gets me signed in. at this point my only option is to wait for Apple to allow Fitness+ to work over airplay.

Dec 14, 2020 7:04 PM in response to handikap1210

Experiencing the same issue as the original poster as well. Anyone figure it out?

SFSawyer

Level 1

4 points

Dec 14, 2020 7:06 PM in response to cjax1818

I’m having same exact issue.

Dec 14, 2020 7:17 PM in response to cjax1818

A lot of people across many different forums with this issue.

Skalin88

Level 1

4 points

Dec 14, 2020 7:50 PM in response to cjax1818

Same here series 6 watch all

devices upgraded and will not connect

Skalin88

Level 1

4 points

Dec 14, 2020 8:54 PM in response to Noizyboy10

Thank you I reset tv, phone, and watch same issue

Dec 14, 2020 10:30 PM in response to SwahiliTodd

This finally fixed the issue. Thank you!

Dec 14, 2020 10:45 PM in response to SwahiliTodd

Thanks! That worked for me.

Dec 15, 2020 12:56 AM in response to SwahiliTodd

This solved it for me. Thanks!

Majee123

Level 1

4 points

Dec 15, 2020 1:47 AM in response to SwahiliTodd

This resolved my issue of “pairing canceled”

19RMB86

Level 1

4 points

Dec 15, 2020 2:06 AM in response to SwahiliTodd

This fixed the problem

joni_uk

Level 1

4 points

Dec 15, 2020 3:36 AM in response to cjax1818

Same issue - Apple Watch 6 "Pairing cancelled". We have another Watch 6 that connects OK.

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Fitness+ Apple Watch pairing and Apple TV airplay issues