iPhone 12 pro max poor quality photos and videos

My iPhone 12 Pro takes absolutely terrible photos. I’m extremely disappointed. Every photo, no matter the lighting, comes out blurry. Portrait mode is completely unusable. I only used the portrait mode on my iPhone X. Now it’s not even an option for me. Absolutely terrible.

I got mine in December and have had the worst quality pictures and then nothing but floating lights reflecting back into my videos if I try to record Christmas lights, birthday candles or in low lighting with a t.v. Or something with a bright screen on. It’s so stupid. I think I’m gonna switch to Samsung. I’ve never been a droid fan because it seems more confusing to use, but their photos & videos are always AMAZING, plus they have way cooler general features, like fonts, more widgets etc.

sorry to hear that you are also not loving this expensive craptastic camera. 😥

My new shiny IPhone 12Pro Max does not recognize my touch! Intermittently won't open screens - close s reens - skips keyboard keys, like in the word 'screens' I just tried to type & will not allow touch screen in between words/letters to make corrections. I came from a 6 Plus because I maxed out my 64k. Wish I could go back....to almost any phone but this! Unbelievably frustrating , a d (that would be 'and') I normally don't speak out ...but this phone has been beyond disappointing and sub par!

How did you contact them? I’m super disappointed as well........ the color of the pictures is so off from the actual color. For example, when colors are link in nature, the picture comes out yellow!!! So very sad

But my pics & video look horrible on my new iPhone 12 Max Pro device’s camera roll, so it has nothing to do with social media regarding my experience or complaints that this new phone is not as awesome as it was hyped up to be. 😢

Hi, so I upgraded my iPhone XR because u wanted the ultra wide and telephoto lens. I was initially very disappointed with the quality of the photos and contemplated returning the phone because I thought the camera was better on the Xr. Then I noticed the same photos looked better on my iPad. I discovered this setting under photos called “view in full hdr” that is on by default. That fixed the issue. Hope that helps! 😄

the iPhone 12 Pro/ 12 pro max have amazing cameras!

I don’t understand how my 4-5 year old phone has a better front camera. What’s the reason for an upgrade? I was excited for a faster phone and better camera quality. All of the new features Apple have added to the cameras did nothing but made everything worse. Apple. You have failed and undoubtedly disappointed me.

I have the same exact problem. When I send pictures and videos through text or upload via Instagram or Facebook there is a HUGE loss in quality. This needs to be fixed because on my phone the pictures look absolutely stunning, but when I want to share with other’s the quality diminishes... what can we do?

Yeah I’m honestly a little disappointed too, I was spending $100 a month on my broken iPhone 8 so I decided to upgrade. I was super excited to see how nice the camera was but it’s grainy in the regular camera on the phone and on apps?? Like even if you zoom in you can see slight grain and when it’s dark it’s SUPER Grainy even with night mode turned on.

its soooooo disappointing.

somewhat reminds me of when I had those iPods with the camera on them 😒 I love the phone in every other aspect but the camera quality is what truly matters the most to me. I feel like I’m using an android ( and at this point an android would be better and CHEAPER )

It's in your settings under "facebook" and not "photos". You will see that your settings to upload video and photo's in HD is disabled and you need to turn it on. Mostly likely setup that way so people don't bust on data. My 12 Pro did the same thing.

What a completely infuriating response from Apple!!! I am honestly considering paying out my contract on my iphone 12 max pro and switching to android. My husband NEVER EVER has issues with his phone and the pictures are always a MILLION times better!

So, facebook, & likely instagram, compress photos and videos uploaded to their sites to preserve data space on their servers. Your images never will look as good there as they do on your phone.

To verify, try looking at the original images on your computer, or mirror them onto your TV