iPhone 12 pro max poor quality photos and videos

Please help!! I just got the new iPhone 12 pro max but so disappointed because the video is poor quality when I post it on my Instagram stories and Facebook stories. It looks clear on my photo app but it’s showing blurry on both stories. I already turn off the HDR on setting so that’s not the problem. I bought the iPhone knowing I’ll have the best pic quality but now I regret it and sad I want to buy an old iphone so I could achieve the clear quality I used to have. Any suggestions to help fix this problem?

iPhone

Posted on Dec 16, 2020 12:19 AM

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Posted on Mar 1, 2021 5:11 AM

It's in your settings under "facebook" and not "photos". You will see that your settings to upload video and photo's in HD is disabled and you need to turn it on. Mostly likely setup that way so people don't bust on data. My 12 Pro did the same thing.

40 replies

Feb 20, 2021 8:42 PM in response to ggaarrrreetttt

Hi - yeah I did that already. The pics and videos all look good in my camera but when I post in Facebook story for example, it looks like a video that was taken by an old camera. The quality is is not good at all. They’re blurry and not colorful as the original. I heard that Facebook is the reason for this because they haven’t updated their app to make apple photos/videos from new iPhone compatible yet. I could be wrong tho but at the end of the day I’m unhappy because I feel like I wasted my money for something that is supposed to be the “new, modern phone”, but not. :(

Apr 9, 2021 7:43 AM in response to cgonz105

My new shiny IPhone 12Pro Max does not recognize my touch! Intermittently won't open screens - close s reens - skips keyboard keys, like in the word 'screens' I just tried to type & will not allow touch screen in between words/letters to make corrections. I came from a 6 Plus because I maxed out my 64k. Wish I could go back....to almost any phone but this! Unbelievably frustrating , a d (that would be 'and') I normally don't speak out ...but this phone has been beyond disappointing and sub par!

May 10, 2021 5:51 PM in response to julianne280

Yeah I’m honestly a little disappointed too, I was spending $100 a month on my broken iPhone 8 so I decided to upgrade. I was super excited to see how nice the camera was but it’s grainy in the regular camera on the phone and on apps?? Like even if you zoom in you can see slight grain and when it’s dark it’s SUPER Grainy even with night mode turned on.

its soooooo disappointing.

somewhat reminds me of when I had those iPods with the camera on them 😒 I love the phone in every other aspect but the camera quality is what truly matters the most to me. I feel like I’m using an android ( and at this point an android would be better and CHEAPER )

May 30, 2021 6:21 PM in response to cgonz105

I agree the camera quality on this 12 pro max is garbage AF. I upgraded from my XS for a bs *** camera!! My XS took GREAT selfies and videos. $1099 for a DOWNGRADE. I don’t know why Apple even released this BS. Literally nothing is great about this camera it’s actually worse. I want my XS back I would’ve got a XS max, but they stopped making it don’t know why since this camera is trash compared to the XS🙄.

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iPhone 12 pro max poor quality photos and videos

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