Cardio Fitness doesn't have Apple Watch as a data source

In my case, I have data from previous watches in the data source area of the cardio fitness section. My currtent Watch 6 is not there. And there is no way to edit the propietary order of watches as is the case in the other data source areas. This is a bug and I've talked to Apple. They say wait it out, a fix will likely come. What does not inpsire confidence is none of the advisors had even heard of the cardio fitness feature. I have a friend who has the watch 6, but it's her first watch and it shows up as the data source.

Ok, my i s working now. What I did...

I've started my training "Walk outside" outside with my iPhone (iPhone 11 pro with 14.3 iOS) with me. Walked only about 1 km (9 minutes) and after ending this trening, cardio fitness on Health App on my iPhone is visible.

I hope this will work for you as well.

Cheers

I have my four previous watches listed as data source in cardio fitness. My new watch is not there. Also there is no ability to edit the order as there is in other areas of the health app. There are no "change order handles." So 1) my current watch is not in the list and 2) can’t change the priority of data sources. Surely someone at Apple can address this?

One thing nobody seems to be mentioning is that it seems to take some days for the reading to show up. I have had two watch pairings and the first time it took seven days before I got a cardio fitness reading. The second time it took three days. My advice then would be to wait at least seven days before concluding the feature isn't working. Before that point, you will not see your watch as a data source because it doesn't appear until the first reading writes the data.

I've done outdoor workouts. I've done every possibe thing you can think of. From erasing my phone and watch, unpairing and pairing, on and on, and the fact remains that some metrics in the health app have no data sources, some have the wrong ones, some have the right ones. Some allow for editing the order of devices as propietary data source, some do not. It is MESSED UP. And it wasn't with my old phone and watch.

October. Lots of workouts. This is my 5th watch. I know how it works. The data source in cardio fitness has the other watches. Not the new one. No way to add it. Now way to edit it. Advisor was clueless.

Correct. I have VO2 Max data through the end of September then nothing. There are my five previous watches listed as data source and access. The new one is not there. It IS listed in other areas like exercise minutes, heart rate, steps etc. I had to rearrange the order to put the new watch on top. But in cardio fitness, the new watch isn't there at all nor is there any editing function to rearrange the devices.

I don't think so. Apple had me doing everything imaginable but I don't remember that. I had to take the phone back to factory settings. So I would unpair, then when pairing not use the back up? What will that do to any data or info? Bad enough I had to reinstall my credit cards in the wallet twice already. Setting up as a new watch, I'm not clear what headaches that may cause?

So I would unpair, then when pairing not use the back up?

PQC wrote:

So I would unpair, then when pairing not use the back up?

yes, it will ask you if you want to set up as "new watch"

What will that do to any data or info?

You will have to reinstall all your watch apps and of course, your settings will be lost so you will have to redo those. can't imagine that the watch stores any kind of data per se since that would usually be handled by the corresponding phone app but if there is anything you think is life-shattering, you should double-check first of course.

I had to reinstall my credit cards in the wallet twice already.

If the cards are on your phone, it shouldn't be any more than entering the verification codes. I always freak out about that but it never is a big deal in the end.

At this point, I don't think you have much choice and I am surprised the Apple support people never brought it up since it is a standard part of the support mantra. I can't see any other way of making sure that nothing went wrong in the original WatchOs setup since you have already tried re-paring.

I hope it helps so let me know the result and if not I will try to go further with it.

I'm going to wait until after Christmas to work on this further. I thank you for all the help. So much about this issue makes no sense to me, like why my new watch shows up in so many areas of the Health app, but not others like cardio fitness. And why my husband's watch has zero data now in the walking asymmetry metric, something he needs, when it use to be there. It seems to me the updates to phone and watch may be the problem. But clearly, what do I know??? Oh, and yes, the credit card issue SHOULD simply require the security code unless you have my bank, which requires a long menu, and then someone to verify two previous charges on the card, among way too many other things, a process that takes way too much time.

I understand of course. Unfortunately, I don't think you have any alternative other than trying to go back to the factory install. That should tell you at least if the problem is with the watch or not. I suppose there could be an issue with Apple Health but that would be a nightmare to try and figure out.

Let me know whenever you decide to give it a try.

I talked to an excellent support person at Apple and here is the fix.

First, you have to do at least a 20 minute walk OR run. I know we all know that.

However, Apple made a change recently in the iOS. Now for it to record Vo2 Max you have to run for 20 minutes at 10 mph. I can’t do that. So, if you record your workout as a walk and actually run for at least 20 minutes it will record it.

I actually recorded it through MapMyRun and it worked fine.

Hope this helps and Merry Christmas.

Same problem with me. Several outside workouts (walks and runs) and no data. My current Apple Watch is not listed as a source at Cardio Fitness tab. Using iPhone XS and Apple Watch 5, both running the latest os (iOS 14.3 and watchOS 7.2).

I had same problem. I have Series 3 Watch and iPhone 11Pro Max, both updated to latest software. As someone else pointed out, you must initiate OUTDOOR walk or run WORKOUT via the watch “workout app” only. You must do 2 workouts- (I did 1 workout on a Monday and the other on a Thursday-in the same week) before it calibrated and updated the Cardio Fitness statistics in the HEART APP. Hope this makes sense and hope this helps!

Also both workouts I did for 22mins (must be min 20mins) and your Avg Pace must be a certain rate per mile, mines was 15’46”/mile and 18’42”/miles respectively. I just know it means you can’t be walking slow. I was breaking a sweat underneath my winter coat.

Make sure the Heart App has your age, sex, height and weight...