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Mac OS Big Sur Touch ID Problems

Hi, After the Big Sur update, I can't use my Touch ID for unlocking my computer and password auto fill even though the option is enabled in the Touch ID System Preferences pane. What is going on? That is three problems I have come across with this Big Sur OS. Can anyone help me please?

MacBook Air 13″, macOS 11.1

Posted on Dec 16, 2020 10:25 AM

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Question marked as Top-ranking reply

Posted on Dec 16, 2020 10:32 AM

emerbran88 wrote:

Hi, After the Big Sur update, I can't use my Touch ID for unlocking my computer and password auto fill even though the option is enabled in the Touch ID System Preferences pane. What is going on? That is three problems I have come across with this Big Sur OS. Can anyone help me please?


toggle preferences and come back to your preferred settings.




Touch ID —Try resetting the SMC https://support.apple.com/en-us/HT201295


if no resolve Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379


If you still have an issue you can remove all finger prints and set it back up.


5 replies
Question marked as Top-ranking reply

Dec 16, 2020 10:32 AM in response to emerbran88

emerbran88 wrote:

Hi, After the Big Sur update, I can't use my Touch ID for unlocking my computer and password auto fill even though the option is enabled in the Touch ID System Preferences pane. What is going on? That is three problems I have come across with this Big Sur OS. Can anyone help me please?


toggle preferences and come back to your preferred settings.




Touch ID —Try resetting the SMC https://support.apple.com/en-us/HT201295


if no resolve Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379


If you still have an issue you can remove all finger prints and set it back up.


Mac OS Big Sur Touch ID Problems

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