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Hi there. I just updated my MacBook Pro to the latest version of Big Sur. I’m now having issues with Touch ID. When I go to the Touch ID in preferences and check the box “to unlock Mac” it checks the box and asks for my password. However, when I exit out and return to that same menu the option is unchecked. Can someone please help? I’ve restarted my computer and attempted to put this option on several times. Thank you!
Adri
[Re-Titled by Moderator]
adrigg27 wrote:
Hi there. I just updated my MacBook Pro to the latest version of Big Sur. I’m now having issues with Touch ID. When I go to the Touch ID in preferences and check the box “to unlock Mac” it checks the box and asks for my password. However, when I exit out and return to that same menu the option is unchecked. Can someone please help? I’ve restarted my computer and attempted to put this option on several times. Thank you!
Adri
If this is a Intel Mac—(does not apply to the M1 SoC Macs)
Try resetting the SMC https://support.apple.com/en-us/HT201295
adrigg27 wrote:
Hi there. I just updated my MacBook Pro to the latest version of Big Sur. I’m now having issues with Touch ID. When I go to the Touch ID in preferences and check the box “to unlock Mac” it checks the box and asks for my password. However, when I exit out and return to that same menu the option is unchecked. Can someone please help? I’ve restarted my computer and attempted to put this option on several times. Thank you!
Adri
If this is a Intel Mac—(does not apply to the M1 SoC Macs)
Try resetting the SMC https://support.apple.com/en-us/HT201295
After going the SMC Reset via @Leroydouglas - Startup in Safe Mode - Shift - Immediately and startup. It is going to load slowly - normal. Once in Enable the Touch ID and stay in Safe Mode for 5 - 7 minutes. Restart in Normal Mode
Issues with Touch ID after Big Sur upgrade
