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FaceTime and video conference is blurry

when on a video conference or on FaceTime my image is really blurry, as if the resolution is wrong. Also, on the opening screen, my image is too large and is blurry.

MacBook Air 13″, macOS 11.1

Posted on Dec 16, 2020 7:05 PM

Reply
1 reply

Dec 19, 2020 5:46 PM in response to MedAvenue

Hello MedAvenue,


We understand you are experiencing large and blurry images using your Mac. You’re in the right place, we’d be glad to assist in seeking a solution.


Just to confirm, you are seeing the issue on the desktop image as well as using video conferencing? If so, use the steps here to see if you have anything set to zoom in Accessibility Settings:


Change Zoom preferences for accessibility on Mac


Let us know if that helps.


Take care.

FaceTime and video conference is blurry

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