Old iCloud account

Hey so I have an iCloud account from my iPhone 6 from a while back. And I have some data on it that I still need but when I try to recover it it asks for a 2 step factor authentication. But the problem is the iPhone 6 with the account is broken and will not turn on anymore. Any way of recovering the account because the confirmation email is only sent to that phone

Posted on Dec 17, 2020 3:34 PM

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Posted on Dec 18, 2020 8:16 AM

You may need account recovery - https://support.apple.com/en-us/HT204915


”If I can't sign in, how do I regain access to my account?

If you can’t sign in, access a trusted device, reset your password, or receive verification codes, you can request account recovery to regain access to your account.”

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Old iCloud account

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