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iphone 12 Pro Max Still Ringing in Silent Mode

i'd updated my iPhone 12 Pro Max to iOS 13.4, I always have my iPhone on Silent Mode. When I receive any type of call the iPhone rings with then designated ringtone, instead of ringing silently. I've not changed any settings when I was running iOS 13.3.1. The issue has only occurred since iOS 14.3. Text messages etc come through silently, so its just calls that don't.

The Silent Toggle on the left side of the iPhone is definitely toggle on.

Anyone else noticing the same issue?

Thanks in Advance

Barry :-)

iPhone 12 Pro Max, iOS 14

Posted on Dec 18, 2020 6:13 AM

Best reply

Joseph_S.

Community Specialist

Posted on Dec 21, 2020 2:23 PM

Hello BarryMcKelvey,

We understand your iPhone 12 Pro Max is ringing while set to Silent. You’re in the right place, we’d be glad to assist in seeking a solution.

First restart your iPhone and see if the issue persists:

Restart your iPhone

Then check to see if certain contacts are set to "Emergency Bypass":

Edit contacts on iPhone

If not, check and see if you have Back Tap set up following the steps here:

Use Back Tap on your iPhone

This could be set to override Silent Mode.

Let us know the results.

Take care.

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336 replies

May 2, 2021 5:31 AM in response to muhammadfrombrisbane

I’ve been studying for exams so I’ve had it off until my replacement arrives.

May 4, 2021 4:15 AM in response to 12ProMaxAZ

Two times they attempted to fix before replacing. We don’t have an apple store within 2 hours, so we did send in and they shipped a new one.

May 4, 2021 4:17 AM in response to AuburnMom13

Hello,

Did you get the new one ? Do you still have the same problem with the new phone?

May 4, 2021 5:45 AM in response to muhammadfrombrisbane

New update hone came yesterday and I set it up last night. No issues yet, but will keep you posted in a few days.

Trinamh

Level 1

4 points

May 4, 2021 11:34 PM in response to maxell2015

I just had my phone replaced. It still rings on silent. I’m so mad!

May 5, 2021 5:38 AM in response to Trinamh

Mine did it once last night.

May 8, 2021 11:07 AM in response to BarryMcKelvey

I have been having the same problem and am hoping an update will fix it soon. It’s been very embarrassing in meetings when I need my phone there and set it silent but it still rings

May 10, 2021 8:47 AM in response to mmurtaza

Still happening to my iPhone 12 Pro Max as well.

Neely3

Level 1

4 points

May 12, 2021 6:56 PM in response to BarryMcKelvey

I have the same issue with my phone have you been able to figure this out?

drg2013

Level 1

4 points

May 12, 2021 7:02 PM in response to Neely3

I think the most recent update fixed the issue.

May 12, 2021 10:53 PM in response to Neely3

I was still having the same problem after 14.5.1 but I reset all settings yesterday morning and it hasn’t done it since, but it didn’t do it everyday before

May 13, 2021 1:58 PM in response to drg2013

Nope. Not fixed. I’m up to date on updates and have a new phone (they sent replacement) and same issue is happening.

May 15, 2021 3:58 PM in response to missjordang

That’s a good idea. Has yours been ringing in silent mode for long?

May 16, 2021 12:47 AM in response to missjordang

It’s mad mine was exactly 3 days after resetting all settings. Hopefully will be a fix for it soon

May 24, 2021 4:39 PM in response to BarryMcKelvey

Hello,

is it still ringing on iOS 14.6 any updates? Any one facing ringing issue after the update?

iphone 12 Pro Max Still Ringing in Silent Mode