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User profile for user: BarryMcKelvey
BarryMcKelvey Author
User level: Level 1
58 points

iphone 12 Pro Max Still Ringing in Silent Mode

Hi


i'd updated my iPhone 12 Pro Max to iOS 13.4, I always have my iPhone on Silent Mode. When I receive any type of call the iPhone rings with then designated ringtone, instead of ringing silently. I've not changed any settings when I was running iOS 13.3.1. The issue has only occurred since iOS 14.3. Text messages etc come through silently, so its just calls that don't.


The Silent Toggle on the left side of the iPhone is definitely toggle on.


Anyone else noticing the same issue?


Thanks in Advance


Barry :-)

iPhone 12 Pro Max, iOS 14

Posted on Dec 18, 2020 6:13 AM

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Question marked as Top-ranking reply
User profile for user: Joseph_S.
Joseph_S.
User level: Community Specialist

Posted on Dec 21, 2020 2:23 PM

Hello BarryMcKelvey,


We understand your iPhone 12 Pro Max is ringing while set to Silent. You’re in the right place, we’d be glad to assist in seeking a solution.


First restart your iPhone and see if the issue persists:

Restart your iPhone


Then check to see if certain contacts are set to "Emergency Bypass": 

Edit contacts on iPhone


If not, check and see if you have Back Tap set up following the steps here:

Use Back Tap on your iPhone


This could be set to override Silent Mode.


Let us know the results.


Take care.

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iphone 12 Pro Max Still Ringing in Silent Mode

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