iphone 12 Pro Max Still Ringing in Silent Mode

i'd updated my iPhone 12 Pro Max to iOS 13.4, I always have my iPhone on Silent Mode. When I receive any type of call the iPhone rings with then designated ringtone, instead of ringing silently. I've not changed any settings when I was running iOS 13.3.1. The issue has only occurred since iOS 14.3. Text messages etc come through silently, so its just calls that don't.

The Silent Toggle on the left side of the iPhone is definitely toggle on.

Anyone else noticing the same issue?

Thanks in Advance

Barry :-)

iPhone 12 Pro Max, iOS 14

Posted on Dec 18, 2020 6:13 AM

Top-ranking reply

tjd04

Level 1

4 points

Posted on Jan 29, 2021 9:04 AM

Ok Folks!!! I just got off the phone with Apple support, this fix seems to have corrected the "ring while on silent" issue for me and maybe worth the try to see if it works for you as well. WARNING a little bit of a pain to clean this up...

Settings>General>Reset>Reset ALL Settings. Now while this does NOT erase your phone it will kick you off your wifi and adjust basic views and other personalized settings you may have already set but it will not erase any content!

After having completed this and putting my phone back to my usual views and preferences, I had several people call me with the phone set to "silent" NO MORE RING! I even switched the silent to ring while an inbound call was coming in to make sure and it worked properly. Like I said, a bit inconvenient and a little troublesome to put the phone back to your standard of preferences but it DID correct the ring on silent issue for me. Good luck!

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iphone 12 Pro Max Still Ringing in Silent Mode

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