Hi!
I’ve been using the 10.2 inch new iPad with iOS 14 since a couple months. From the very start, FaceTime Live Photos doesn’t work. Whenever I take a picture on FaceTime, the notification comes but the picture is nowhere to be found and saved. I recently force restarted and then erased all data to fix the bug but it continues. Any help?
thank you
iPad, 14
Hello siya128,
Welcome to Apple Support Communities. It looks like you're having issues taking Live Photos in FaceTime on your iPad, and we'd be happy to look into this with you.
Which OS version is currently installed on your iPad? Settings > General > About.
Also, check out this helpful link. You might want to try turning Live Photos off and back on under Settings > FaceTime to see if that helps:
Take a Live Photo in FaceTime on iPad
We hope this information is useful. Kind regards.
iPad FaceTime Photos not working
