EtreCheckPro version: 6.4.4 (6E015)
Report generated: 2021-05-01 18:35:20
Download EtreCheckPro from https://etrecheck.com
Runtime: 2:29
Performance: Excellent
Problem: No problem - just checking
Description:
Photos - a frequent problem; after editing a shot, minimising that pho
to causes it to show as a grey thumbnail, and then as white when selec
ted/maximised again. The photo can only be made to show when â editâ i
s clicked and further changes are made. The issue is sometimes, but n
ot always, cured by re-booting. Also, my Canon EOS R5 photos are miss
ing metadata including basics such as ISO settings. This has carried
forward into my current update to Big Sur 11.3.
Major Issues:
Anything that appears on this list needs immediate attention.
Time Machine backup out-of-date - The last Time Machine backup is over 10 days old.
Battery failure - Your battery is reporting that it needs to be serviced.
Adware - Adware detected.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
Time Machine auto backup disabled - Time Machine auto backups are disabled.
Heavy RAM usage - Apps are using a large amount of RAM.
Small backup drive - Time Machine backup drive is too small.
Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
Clean up - There are orphan files that could be removed.
Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
Kernel extensions present - This computer has kernel extensions that may not work in the future.
Hardware Information:
MacBook Pro (15-inch, 2018-2019)
MacBook Pro Model: MacBookPro15,1
2.6 GHz 6-Core Intel Core i7 (i7-8850H) CPU: 6-core
16 GB RAM - Not upgradeable
BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2400
BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2400
Battery: Health = Service Battery - Cycle count = 395
Video Information:
Intel UHD Graphics 630 - VRAM: 1536 MB
Radeon Pro 560X - VRAM: 4 GB
Color LCD (built-in) 3360 x 2100
Drives:
disk0 - APPLE SSD AP2048M 2.00 TB (Solid State - TRIM: Yes)
Internal PCI-Express 8.0 GT/s x4 NVM Express
disk0s1 - EFI [EFI] 315 MB
disk0s2 [APFS Container] 2.00 TB
disk1 [APFS Virtual drive] 2.00 TB (Shared by 6 volumes)
disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 1.49 TB used)
disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 461 MB used)
disk1s3 - Recovery (APFS) [Recovery] (Shared - 622 MB used)
disk1s4 - VM (APFS) [APFS VM] (Shared - 9.66 GB used)
disk1s5 (APFS) [APFS Container] (Shared - 15.35 GB used)
disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.35 GB used)
disk1s6 - Update (APFS) (Shared - 2 MB used)
Mounted Volumes:
disk1s1 - Macintosh HD - Data [APFS Virtual drive]
2.00 TB (Shared - 1.49 TB used, 487.85 GB available, 486.23 GB free)
APFS
Mount point: /System/Volumes/Data
Encrypted
disk1s2 - Preboot [APFS Preboot]
2.00 TB (Shared - 461 MB used, 486.23 GB free)
APFS
Mount point: /System/Volumes/Preboot
disk1s4 - VM [APFS VM]
2.00 TB (Shared - 9.66 GB used, 486.23 GB free)
APFS
Mount point: /System/Volumes/VM
disk1s5s1 - Macintosh HD [APFS Snapshot]
2.00 TB (Shared - 15.35 GB used, 487.85 GB available, 486.23 GB free)
APFS
Mount point: /
Read-only: Yes
disk1s6 - Update
2.00 TB (Shared - 2 MB used, 486.23 GB free)
APFS
Mount point: /System/Volumes/Update
disk4s2 - A************o
2.76 GB (2.55 GB used, 213 MB free)
Mac OS Extended
Disk Image
Mount point: /Volumes/A************o
Owners enabled: No
Read-only: Yes
Network:
Interface SAMSUNG_MDM: SAMSUNG Modem
Interface en6: TomTom
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
Interface en5: Bluetooth PAN 2
Interface bridge0: Thunderbolt Bridge
Interface bridge0: Thunderbolt Bridge 2
System Software:
macOS Big Sur 11.3 (20E232)
Time since boot: About 3 days
Notifications:
EtreCheckPro.app
one notification
Google Chrome.app
one notification
Security:
Gatekeeper: App Store and identified developers
System Integrity Protection: Enabled
Antivirus software: Apple
Adware:
Launchd: ~/Library/LaunchAgents/com.macmechanic.mmhlpr.plist
Executable: ~/Library/Application Support/mmc/mmhlpr.app/Contents/MacOS/mmhlpr
Reason: Adware name match
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist
Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchAgents/com.sony.WirelessAutoImportLauncher.agent.plist
Executable: /Library/Application Support/WirelessAutoImport/WirelessImporterDaemon
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist
Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer
Details: Exact match found in the legitimate list - probably OK
Login Item: /Applications/Kies.app/Contents/MacOS/KiesAgent.app
Login Item: ~/Library/Application Support/.FUS/fuspredownloader.app
Apps: 5
Kernel Extensions:
/Library/Extensions
[Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0)
[Loaded] SONYDeviceType04.kext - com.sony.driver.dsccamDeviceInfo00 (1.4.0.11070 - SDK 10.9)
~/Applications/Kies.app
[Not Loaded] ssuddrv.kext - com.devguru.driver.SamsungComposite (1.4.32 - SDK 10.6)
System Launch Agents:
[Not Loaded] 16 Apple tasks
[Loaded] 181 Apple tasks
[Running] 136 Apple tasks
[Other] One Apple task
System Launch Daemons:
[Not Loaded] 35 Apple tasks
[Loaded] 178 Apple tasks
[Running] 147 Apple tasks
[Other] One Apple task
Launch Agents:
[Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2020-03-24)
[Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-04-14)
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-14)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-04)
[Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-04)
[Other] com.sony.SonyAutoLauncher.agent.plist (Sony Corporation - installed 2017-12-06)
[Other] com.sony.WirelessAutoImportLauncher.agent.plist (? c33fba7e - installed 2017-12-06)
Launch Daemons:
[Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2020-03-24)
[Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-04-14)
[Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-09-19)
[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-03-04)
[Loaded] com.wdc.WDPrivilegedHelper.plist (? 9f7f4405 - installed 2016-12-21)
User Launch Agents:
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-14)
[Loaded] com.adobe.ccxprocess.plist (Adobe Systems, Inc. - installed 2020-04-21)
[Other] com.hmcphlpr.hmcphlpr.plist (? 0 - installed )
[Other] com.macmechanic.mmhlpr.plist (Adware - installed )
[Other] com.macmechanic.mwmhphlpr.plist (? 0 - installed )
[Other] com.pcv.hlprmcp.plist (? 0 - installed )
[Other] com.techyutil.Utility.plist (? 0 - installed )
User Login Items:
[Running] Backup and Sync (Google, Inc. - installed 2021-03-12)
Application
/Applications/Backup and Sync.app
[Not Loaded] XE2XNRRXZ5.com.canon.Digital-Photo-Professional-4.Cloud-Develop.Beta.Dpp4XPCDCCHelper (Canon Inc. - installed 2021-03-18)
Modern Login Item
/Applications/Canon Utilities/Digital Photo Professional 4/Digital Photo Professional 4.app/Contents/Library/LoginItems/XE2XNRRXZ5.com.canon.Digital-Photo-Professional-4.Cloud-Develop.Beta.Dpp4XPCDCCHelper.app
[Running] EOS Utility (Canon Inc. - installed 2020-08-21)
Application
/Applications/Canon Utilities/EOS Utility/EOS Utility.app
[Loaded] KiesAgent (? - installed 2016-12-06)
Application
/Applications/Kies.app/Contents/MacOS/KiesAgent.app
[Loaded] Pages (App Store - installed 2021-03-24)
Application
/Applications/Pages.app
[Loaded] WDDriveUtilityHelper (Western Digital Corporation Branded Products Group - installed 2016-12-21)
Application
/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app
[Not Loaded] HP Device Monitor (HP Inc. - installed 2017-10-25)
Modern Login Item
/Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app
[Not Loaded] HP Product Research (HP Inc. - installed 2017-10-25)
Modern Login Item
/Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app
[Loaded] fuspredownloader (? - installed 2016-12-06)
Application
~/Library/Application Support/.FUS/fuspredownloader.app
Internet Plug-ins:
AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2020-03-24)
Backup:
Skip System Files: No
Auto backup: No
Volumes being backed up:
Macintosh HD - Data: Disk size: 2.00 TB - Disk used: 1.51 TB
Destinations:
S*******B [Local] (Last used)
Total size: 524.77 GB
Total number of backups: 1
Oldest backup: 2019-02-01 20:47:08
Last backup: 2019-02-01 20:47:08
Performance:
System Load: 2.49 (1 min ago) 2.28 (5 min ago) 1.99 (15 min ago)
Nominal I/O speed: 1.13 MB/s
File system: 17.92 seconds
Write speed: 2850 MB/s
Read speed: 3113 MB/s
CPU Usage Snapshot:
Type Overall
System: 1 %
User: 3 %
Idle: 96 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
EtreCheckPro 15.60 % (Etresoft, Inc.)
WindowServer 8.66 % (Apple)
Google Chrome Helper (Renderer) (44) 5.64 % (Google, Inc.)
5KPlayer 4.76 % (Digiarty Software, Inc.)
kernel_task 2.12 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
Google Chrome Helper (Renderer) (44) 2.94 GB (Google, Inc.)
Photos 969 MB (Apple)
EtreCheckPro 649 MB (Etresoft, Inc.)
Dock 515 MB (Apple)
Affinity Photo 430 MB (Serif (Europe) Ltd.)
Top Processes Snapshot by Network Use:
Process (count) Input / Output (Source - Location)
5KPlayer 42 MB / 258 B (Digiarty Software, Inc.)
mDNSResponder 3 MB / 2 MB (Apple)
netbiosd 2 MB / 187 KB (Apple)
remoted 885 KB / 1 MB (Apple)
biometrickitd 510 KB / 103 KB (Apple)
Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location)
Google Chrome Helper (Renderer) (44) 4 (Google, Inc.)
WindowServer 3 (Apple)
5KPlayer 2 (Digiarty Software, Inc.)
Maps 1 (Apple)
airportd 1 (Apple)
Virtual Memory Information:
Physical RAM: 16 GB
Free RAM: 570 MB
Used RAM: 9.41 GB
Cached files: 6.03 GB
Available RAM: 6.59 GB
Swap Used: 7.75 GB
Software Installs (past 60 days):
Install Date Name (Version)
2021-03-05 iMovie (10.2.3)
2021-03-16 macOS 11.2.3 (11.2.3)
2021-03-24 Numbers (11.0)
2021-03-24 Pages (11.0)
2021-03-30 Keynote (11.0)
2021-04-07 GarageBand (10.4.3)
2021-04-10 what3words (1.0.7)
2021-04-28 macOS 11.3 (11.3)
2021-04-29 VideoPad Video Editor (10.36)
2021-04-30 XProtectPlistConfigData (2145)
2021-04-30 MRTConfigData (1.78)
Clean up:
~/Library/LaunchAgents/com.pcv.hlprmcp.plist
~/Library/Application Support/mcp/helpermcp.app/Contents/MacOS/helpermcp
Executable not found
~/Library/LaunchAgents/com.macmechanic.mwmhphlpr.plist
~/Library/Application Support/mwmhp/mwmhphlpr.app/Contents/MacOS/mwmhphlpr
Executable not found
~/Library/LaunchAgents/com.hmcphlpr.hmcphlpr.plist
~/Library/Application Support/hmcp/hmcphlpr.app/Contents/MacOS/hmcphlpr
Executable not found
~/Library/LaunchAgents/com.techyutil.Utility.plist
~/Library/Application Support/.utility/Utility.app/Contents/MacOS/Utility
Executable not found
Diagnostics Information (past 7-30 days):
2021-05-01 15:30:56 GIMP-2.10.app High CPU Use
Executable: /Applications/GIMP-2.10.app
2021-05-01 15:10:54 Backup and sync from Google 2.app Crash
Executable: /Applications/Backup and sync from Google 2.app
Details:
objc_msgSend() selector name: updatePath:withStatus:
2021-04-30 22:00:52 signpost_reporter High CPU Use (3 times)
Executable: /usr/libexec/signpost_reporter
2021-04-30 18:51:10 iMovie.app High CPU Use
Executable: /Applications/iMovie.app
2021-04-30 10:00:54 syspolicyd High CPU Use
Executable: /usr/libexec/syspolicyd
2021-04-29 19:33:42 photoanalysisd High CPU Use
Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd
2021-04-28 17:14:23 WDDriveUtilityHelper.app High CPU Use (2 times)
Executable: /Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app
Details:
BUG IN CLIENT OF LIBPTHREAD: Unable to allocate thread port, possible
port leak
2021-04-26 22:24:05 photolibraryd Crash
Executable: /System/Library/PrivateFrameworks/PhotoLibraryServices.framework/Versions/A/Support/photolibraryd
Details:
dyld3 mode
End of report
