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MacBook Pro 2019 display

Has anyone had a problem with the MacBook Pro 2019 display? Mine turns black for a second after waking up from stop mode. I thought it was a software problem but it still does it even after I updated it. Also it has a weird lag when opening adobe pdf documents, since it only displays parts of the page at first and then the rest of it pops up. Did anyone have the same problems and can help? Thanks

MacBook Pro 16″, macOS 11.0

Posted on Dec 19, 2020 3:08 AM

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Question marked as Top-ranking reply

Posted on Dec 19, 2020 3:53 AM

Hi,

If you consider it's a display hardware issue, try to run Apple Diagnostics if it reports something which is display related issue.

Use Apple Diagnostics to test your Mac - Apple Support

Apple Diagnostics reference codes - Apple Support

If it doesn't help, contact Apple Support or make Genius Bar reservation if your neighborhood retail Apple Store is open or find near opened Apple Authorized Service Provider to be examined your MacBook Pro.

Contact Apple for support and service - Apple Support

https://www.apple.com/retail/geniusbar/

Apple - Find Locations - Location Selector


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1 reply
Question marked as Top-ranking reply

Dec 19, 2020 3:53 AM in response to Renata_26

Hi,

If you consider it's a display hardware issue, try to run Apple Diagnostics if it reports something which is display related issue.

Use Apple Diagnostics to test your Mac - Apple Support

Apple Diagnostics reference codes - Apple Support

If it doesn't help, contact Apple Support or make Genius Bar reservation if your neighborhood retail Apple Store is open or find near opened Apple Authorized Service Provider to be examined your MacBook Pro.

Contact Apple for support and service - Apple Support

https://www.apple.com/retail/geniusbar/

Apple - Find Locations - Location Selector


MacBook Pro 2019 display

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