Brand new Powerbeats pro. Light will no longer turn on. Cannot pair or reset. What do I do?

The light won’t even turn on on Powerbeats pro charging car, so I am unable to reset. I’ve had them for a week. For the first time this morning, the left ear would not pair to the phone, now neither right or left will pair as light is

Posted on Dec 20, 2020 7:51 AM

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1 reply

mdhurst

Level 5

6,629 points

Dec 20, 2020 8:05 AM in response to Pman4674

Contact Service Department and or start a return.

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Brand new Powerbeats pro. Light will no longer turn on. Cannot pair or reset. What do I do?

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