iphone 12 pro screen cracking

Is anyone else experiencing their iPhone 12 Pro screen cracking for no apparent reason? I am on my 3rd iPhone 12 Pro because my first two developed screen cracks within 2 weeks of using. Apple swapped out both phone so it didn't cost me anything other than hassle but I can't imagine Apple will continue to swap out my iPhone into perpetuity. I've used iPhones for 13 years and never had a screen crack or chip. I've never had an extended warranty because I've never had a repair. I always use the Apple leather case and I work in an office. iPhone was not dropped. Cracks just showed up. Also, this has happened to my wife, son and daughter as well. One son's iPhone 12 Pro has not cracked.

iPhone 12 Pro, iOS 14

Posted on Dec 20, 2020 8:35 AM

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Posted on Apr 30, 2021 12:58 PM

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280 replies

Sep 6, 2021 6:30 AM in response to TPS52

I bought my iphone 12 40 days ago and it has the original silicon apple case.. i noticed small cracks on the very top of the screen which is suppose to be protected by cover. I was taking excellent care of it since it is my first iphone. When i went to apple store in Dubai UAE they refused to replace the phone neither fix the screen and they told me since the problem is only cracks in the screen then it is not under warranty. I am so upset and dont know what to do.

May 23, 2021 5:47 PM in response to A-Dog-

I do not put screen protectors on my phones. The iPhone 12 Pro advertises that it has a tougher screen than previous phones. I suspect it is a flaw in design of the screen and case . Where the two of mine have cracked is an area that your fingers would normally hold the phone. Possibly the case isn’t strong enough or the screen at that point. I am just guessing and trying to understand why so many screens are cracking. There has to be a reason .

May 23, 2021 6:17 PM in response to lobsterghost1

You don’t have to come here. I come here and see other people with a unique issue such as I have had.


it shows others are having the issue. I know two other Las Vegas headlining magicians who developed the issue. I find it odd that both had screen protectors on it.


the purpose of this community is to alert Apple of problems pretending like everything is fine and it’s just a few random people is not helpful.

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iphone 12 pro screen cracking

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