Can't hear received calls on iPhone 12 Pro Max

I have the iPhone 12 for 2-3 weeks and having the same problem as everyone else here! Have just trawled through 6 pages, seen one? reply from Apple and have tried a few of the suggestions from other unhappy customers.

My phone is linked to my previous iPhone 7 as I have given that to my kids, I switched off ‘allow calls on other devices’ and that seems to have worked. I have also now changed the mobile data options > voice and data to 4G only as per ppls suggestions that 5G is the problem.

Hopefully this works as it is obviously incredibly frustrating having a phone that is 100% fine to make calls on and not working to receive calls at all, so obviously NOT a cover or speaker problem Apple!

Please note these 6 pages of the same problem and organise a fix to iron out this bug!

I have the same problem with my phone and it happens every two weeks.

The phone will recover after restarting

Tried turning off VoLTE and seems to be working fine just now. Let's see if this holds up.

I hope Apple is reading these forums and working on a patch for this problem on 14.5

Have you tried this

Settings >general>reset >reset network settings ?

This sounds ridiculous, but I turned off 5G, turned my phone off and on again and now it seems to work.

it’s most definitely an issue with the software not the speakers

I had the same problem, so I turned off VoLTE service at my mobile network operator. Haven't had any problems since.

Update: i took my phone to apple they said it was a hardware issue and replaced my display I no longer have an issue

My 12Pro issue was fixed by apple stote technicians. They initially ran a sound test but it didnt give any output. So they asked me to leave the phone and did a full diagnostic test and a reset and since thenbit has been working. Its now more than a week. Fingers crossed hope i wont have any more problems.

This is not an issue with the screen protector as if it is the screen protector covering the speaker the you should not hear even when you call back. It it a bloody annoying bug with the new iPhones. High time apple released an update to fix this. Go to an apple store and get them to run a sound test. I’m sure it will fail or not detect to run the sound test. Then they can run a diagnostic test and fix it. You need to backup before that as you will get the phone back as a new one.

Hi guys. I have been facing the same issue with a newly bought iphone 12 pro. The reason for me buying a new phone is because i used to face this issue with my old phone, so i thought that maybe my old phone was busted. Anyways there is a small and fast work around for this issue and that is, to enable the airplane mode and disable it immediately.

I have the exact same issue. Temporarily resolved by power cycling the device.

See my answer above. You have to set Voice & Data to 4G.

That has solved the issues I had with my iPhone 12 Pro

I had the same problem. Try switching off 5G.

I also switched off 5G. No problems since!

I am having the same issue with my iPhone 12 Pro I have apple care and I took it to apple just now. I ask them if this problem is common the technician told me it is common with iPhone 12. He said sometimes is a soft ware issue but majority of the time is just dust on the top speaker. They expect me to pay extra 30 just to clean off the dust!!. PS. if its a common issue then it should be fixed for free its the way they built the iPhone argh so annoying!!