Account keeps getting locked for security reasons and requires me to change my password constantly last couple weeks

Why does my account keep getting locked? I’ve looked through everything and there have been no new downloads or purchases made. Only my device is set to my Apple ID account. I’ve had to change my password multiple times already.

What’s going on?

Posted on Dec 20, 2020 4:31 PM

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Posted on Feb 2, 2021 9:31 PM

At this point I am fairly certain it has to do with 2-factor (which isn’t like it used to be thankfully) as after setting it up the problem has vanished. I no longer get any warnings or prompts to verify and change my password. I hate getting strong armed like that but the 2-factor isn’t the hassle it was before if that helps at all.

100 replies

Jan 27, 2021 10:04 AM in response to Suisho13

I've had this same issue for a few months now, and I am tired of it


I've tried changing my email address from @googlemail to @gmail, nope, got locked again

Then i changed the address to a completely new email address, and then just over a week later, that just got locked too!


I've read on previous posts about this topic, that enabling 2FA doesnt fix this issue at all. I could understand if its an issue with bots trying to break into accounts, but somthing is really strange if a new email address which nobody knows has been hacked into, i have no idea!

Jan 30, 2021 10:45 AM in response to David Connell

I thought the same, as my card on the account had expired, so other places online also suggested this, so I updated my card with the new details and the problem still persisted, I also tried removing the card and start again, this also did not solve the issue.


I have literally tried everything everyone has suggested, the problem still exists, I have since removed my Apple account from my mac and iPad which is ridiculous.



Feb 1, 2021 5:02 PM in response to Mhgoats1

I am betting its on their end. Do know at Christmas they couldn’t authenticate all the new devices and were wanting others to wait days to try and sign into Apple. My problem started after I knew of that. I think one of my Apps was messed up with looping back to point A every time I closed app and opened later rendering the game useless. But the mid Dec update prob fixed the app issue bc towards the end of the month i uninstalled the app and reinstalled it after a hard reboot and it was fine. But the logged out of Apple ID remained. Later it seems to have stopped. But pretty sure the keychain stops me from using the keyboard to type in a password for creating an acct any website on Safari. Freezes up at password entry box. Or acts like it wants to show me keychain to use or keyboard. Going into Settings the Toggle to turn on and off auto password lets just say Auto Password in Settings acts too slow and annoying. I have to toggle off auto password in able to create an acct on a website bc if not once i get to the password box it will freeze up or eventually I get lucky briefly bfr no keyboard. No third party app. Think Apple might have messed up in others areas we just have not encountered. They need to not insist on 2 factor to use anything in settings in order to turn on. I turned off something in settings and to turn it back on was blocked bc I wasn’t turning on 2 factor.

Feb 3, 2021 8:51 AM in response to Suisho13

Well, I am pretty sure it has nothing to do with two-factor authentication, as I haven't activated it. A few weeks ago, instead of unlocking my ID, I just left it alone. I eventually had to enter my password to purchase an app, but that's about it. Even the 1 badge on settings has disappeared.


I think it has got to do with the number of devices you have, some bug that one of them has. As soon as I stopped unlocking my account, it was no longer locked, which leads me to believe that it never really was "locked".


So don't be rushing to activate two-factor authentication!

Mar 7, 2021 8:24 PM in response to Soft-Ware

I have thought the same thing that on their end they were failing to somehow on their end. As far as I know on my end things have settled but another issue came to my notice dealing with keychain in settings it toggle switch not able to easily turn off and on. But have to turn it off if I need to create an account and go to punch in a password it will not let me. Buggy. Registering a gift card was how I found out. Only one device after a reset corrected itself. Waiting for it to correct itself.

Mar 17, 2021 11:45 AM in response to Suisho13

UPDATE: Once again, this Apple iCloud "security" bug continues for me.

All my devices locked out again overnight, with the unpleasant surprise this morning 17 March 2021. This has been an ongoing issue since November 2020.


As for the suggestion to not enter the passwords, it would mean not being able to download apps on the App Store, and more importantly not being able to receive iMessage messages.


If I don't unlock the account and enter the password a dozen times on all devices, my phone number is not linked to iMessage or FaceTime anymore, on ALL devices. iPhone, iPad, Mac etc.


How is not entering the password and not unblocking my iCloud account a solution???


Once again, Apple broke something and doesn't care. This is a serious disruption of my enjoyment and use of several Apple devices I paid premium for, as well as iCloud service I pay a monthly fee for. And that's the level of service we get?? Being ignored for almost 6 months?

Mar 26, 2021 9:15 PM in response to Suisho13

My account is locked several times a week since ios 14. I have four computers and several ipads a watch and apple TV. I unlock the account then must sign back into every device.


It is a huge hit to my productivity. I have come to despise Apple, since there is no opting out of this nightmare. I cannot install apps or properly sync without my apple ID.


Communism without the health care is what it feels like. I can't believe this abusive borg-like monopoly is allowed to rule their victims in this way. It's beyond belief.


In my consulting I have generated many thousands of dollars for Apple. It did cut down on virus removal and let my clients interact better than in the past. But I will no longer help this company. They interject themselves into daily lives in an appalling manner, even when their system is not broken. There is simply no excuse for the coercive demand we buy into AppleID with no ability to control its abusive effects.

Apr 8, 2021 6:04 AM in response to TheLittles

Sure "possible reasons", it sounds like you're guessing because apple isn't providing the support they should be providing.

More importantly, if someone is regularly trying to hack my account - I WOULD LIKE TO KNOW ABOUT THAT!!

If I have an incorrect password configured somewhere, let me know - SO THAT I CAN FIX IT!!


Sorry if it seems like I'm having a go at you.

apple keeps dropping the ball and you're not really in a position to speak on their behalf.

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Account keeps getting locked for security reasons and requires me to change my password constantly last couple weeks

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