Why does my account keep getting locked? I’ve looked through everything and there have been no new downloads or purchases made. Only my device is set to my Apple ID account. I’ve had to change my password multiple times already.
What’s going on?
I have had this problem too, getting locked out at least once a day, but some times up to 3 times in the same day. I had an online chat with Apple support about it, and I learned a few things during that chat and after trying some things:
So I tried putting my iPhone (X) in airplane mode. I then logged out of iCloud/Apple on my MacBook Pro (2012) and closed the lid to sleep the machine. Finally, I logged out of iCloud/Apple on my iMac (2019) and my Mac Pro (5,1). This left my iPad (4) as the only device logged in. And STILL the problem happened. As an example, the moment I took my phone out of airplane mode, the "account locked" message came up.
Although I acknowledge the nuisance that 2FA was in the early days, during my 13 days with 2FA enabled (1 day short of the 2-week point-of-no-return) I did not encounter -any- nuisance authentication requests. In other words, I was never once challenged to have to enter an authorization code sent to my iPhone in order to "do" anything on any other device. When you enable 2FA, you do have to log into each device now that 2FA is enabled, and when doing so you get some type of notification that the device you're logging into is now a known trusted device. Now that it's a trusted device, you won't get challenged by 2FA for any authorization code for anything you do on THAT device. And so, since all of my devices were trusted, I never once saw a 2FA challenge during the 13-day period. I'm pretty sure that if I got some new device during that time and tried to set up iCloud on it, I'd be challenged by 2FA one time for that new device, but then it would be trusted.
My point is: like many of you here, I've resisted 2FA for a very long time, and even disabled it 13 days after enabling it. But, I have to say that life with 2FA didn't actually have any of the nuisances that were reported by people in the long ago past, and if I cannot get to the bottom of this with 2FA disabled, I will probably end up re-enabling 2FA and letting that become permanent by allowing it to stay enabled past the 14 days. Because it DID solve the "account locked" problem for me.
I also have the problem with several apple products. I want to say it is caused by an IOS program update/malfunction.
I haven't updated any device in like 6 months, so it has nothing to do with an iOS, tvOS, or OS X update.
I have this question too
I’m not trying to challenge your personal experience but I can say that Google most certainly is vulnerable. Because you haven’t personally experienced it doesn’t mean that it isn't possible.
Same thing happened to me overnight, after some weeks of no problems. There is no good security reason for this.
Some people have stated that they have 2 factor authentication and also have this issue. I don't, and I am certainly not going to activate it, it is a royal pain in the ***.
I have been locked out for 22 days! I cannot understand what the issue is and they claim they don't know what it is either, I am still waiting for an answer from the elusive engineering department.
toSuisho13 is this problem still solved or has it returned to constantly needing a pw change or verification?
You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.
Link to contact Apple Support in the article.
Apple ID has been compromised.
Note the restrictions in the article.
What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.
Apple ID -Two-factor authentication
Two Factor Authentification availability.
2 Factor Authentication - How to generate a recovery key
Apple ID - Using app-specific passwords.
lukatibo Said:
"[...]At first I thought it was someone who knows me and was trying to lock my account on purpose repeatedly.[...]"
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Modify your Credentials:
With Security & Privacy being of High-Concern here, consider modifying your credentials, immediately. Pefroming the following is best at this point. Seeing this being reported 5 days later - I’m assuming someone is trying to hack into your account. They may have confiscated your credentials somehow. So, Consider...
Why a New eMail Address?:
With a different eMail address, there is less likely someone to enter your eMail address, should they be trying to do so (which is a pure reason as to why an account can be locked: Multiple unsuccessful log in attempts).
Account keeps getting locked for security reasons and requires me to change my password constantly last couple weeks
