Account keeps getting locked for security reasons and requires me to change my password constantly last couple weeks

Why does my account keep getting locked? I’ve looked through everything and there have been no new downloads or purchases made. Only my device is set to my Apple ID account. I’ve had to change my password multiple times already.

What’s going on?

Posted on Dec 20, 2020 4:31 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 2, 2021 9:31 PM

At this point I am fairly certain it has to do with 2-factor (which isn’t like it used to be thankfully) as after setting it up the problem has vanished. I no longer get any warnings or prompts to verify and change my password. I hate getting strong armed like that but the 2-factor isn’t the hassle it was before if that helps at all.

100 replies

Dec 20, 2020 5:45 PM in response to Suisho13

You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Link to contact Apple Support in the article.


Apple ID has been compromised.      


Security and your Apple ID.      


Note the restrictions in the article.


Apple ID Name Change.        


 What to do after you change your Apple ID or password - Apple Support    I suggest doing this before you change your Apple ID or password.


Apple ID -Two-factor authentication          


Two Factor Authentification availability.    


2 Factor Authentication - How to generate a recovery key


Apple ID - Using app-specific passwords.     


Apple ID - Two Step Verifications FAQ    

Dec 25, 2020 12:18 AM in response to Despaire

Despaire Said:

"Account keeps getting locked for security reasons and required me to change my password constantly last couple weeks: same annoying issue here!!

———-


To the OP and others he getting this: occurrence.


Perform the Following:

A. Scan with Malwarebytes for Mac:

Malwarebytes searches for malware(short for (malicious software) and spyware. Those make your Mac act in a mislead manor. So scan with it, and remove what is found from the quarantine. It is created by longtime users of these forums making it the only reliable Security Software for a Mac.

Downloads:

  1. Malwarebytes Anti-Malware for Mac
  2. Malwarebytes Uninstaller


B. Modify your Credentials:

With Security & Privacy being of High-Concern here, consider modifying your credentials, immediately. Pefroming the following is best at this point.  Seeing this being reported 5 days later - I’m assuming someone is trying to hack into your account. They may have confiscated your credentials somehow. So, Consider...

Dec 28, 2020 12:27 AM in response to lukatibo

lukatibo Said:

"[...]At first I thought it was someone who knows me and was trying to lock my account on purpose repeatedly.[...]"

-------


Modify your Credentials:

With Security & Privacy being of High-Concern here, consider modifying your credentials, immediately. Pefroming the following is best at this point.  Seeing this being reported 5 days later - I’m assuming someone is trying to hack into your account. They may have confiscated your credentials somehow. So, Consider...


Why a New eMail Address?:

With a different eMail address, there is less likely someone to enter your eMail address, should they be trying to do so (which is a pure reason as to why an account can be locked: Multiple unsuccessful log in attempts).

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Account keeps getting locked for security reasons and requires me to change my password constantly last couple weeks

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.