Apple TV 4K 14.3 No longer plays music vids full screen

I have some music videos I've download over the years that I have on my MacBook Pro, and use the 'My Library' function on Apple Tv to play them on the big screen. I now have some very odd behavior happening....I start playing the 1st video, and it plays fullscreen. If I skip to the next video via the remote, it plays in a small box in the center of the screen. If I go backwards to play the 1st video (which was originally full screen), it is now also playing in a small box center screen. I think the only thing that has changed since last time I played videos (when they all were full screen) was the move to 14.3. Can you let me know how to solve?

Apple TV HD, tvOS 12

Posted on Dec 21, 2020 8:33 AM

Top-ranking reply

paul_gapple

Level 1

4 points

Posted on May 3, 2021 5:09 AM

Yes it worked for me. Not in front of my Apple TV now but from memory it was in General, System, software updates or something similar. Mine was set to update automatically but was still on 14.3 so I updated manually to 14.5. Next playlist I played was all in full screen. Although I did have an odd experience when I went to another playlist later and the screen started to flick through the tracks very quickly in the old odd middle of the screen format but without actually playing them. I resolved that by pressing menu a couple of times then going back in to it. Worked fine after that.

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56 replies

whit34

Level 1

4 points

Dec 31, 2020 6:30 PM in response to despejel

I have the same issue; really annoying. Please fix this issue.

Thank you.

Matd19

Level 1

13 points

Jan 5, 2021 4:45 PM in response to phoenix316

I too have this issue. Maybe I should rethink the Apple TV auto updates as it started happening I think after my Apple TV updated.

bmorris

Level 1

4 points

Jan 7, 2021 8:05 AM in response to Gene Clifford

having the same issue now. trying to fix but can't seem to find one.

MadMundi

Level 1

12 points

Jan 18, 2021 7:41 AM in response to jjherbert

Any update from Apple reference this issue?

Jan 19, 2021 6:21 AM in response to MadMundi

Not a word...and the new TVOS beta doesn't solve for it either.

MadMundi

Level 1

12 points

Jan 19, 2021 8:27 AM in response to Gene Clifford

And there’s no way to downgrade to an earlier firmware? I opened a new thread explaining the issue (again). Hopefully this gets some attention as it is a major issue with the update.

sax1e

Level 1

11 points

Jan 23, 2021 2:27 PM in response to Gene Clifford

Same issue here, it’s so annoying as I love my music video’s playing on my playlists.

APPLE PLEASE FIX!

MG34_

Level 1

4 points

Jan 23, 2021 4:07 PM in response to Gene Clifford

Has anyone heard of any update? This is a real inconvenience.

Jan 27, 2021 7:39 AM in response to sax1e

sax1e, that is fantastic news. I hope it's true and I hope it isn't several versions down the road.

Jan 29, 2021 4:30 PM in response to Gene Clifford

I am having the same issue. Everything is updated. Home sharing is set correctly.

Krispy_

Level 1

9 points

Jan 31, 2021 3:45 PM in response to Gene Clifford

another thread mentioned this was shown to apple support and they are correcting, but i would prefer to have bug number or some kind of issue number to track.

sax1e

Level 1

11 points

Feb 5, 2021 1:19 AM in response to bouchbre

I got told that they are aware of it and will fix it ASAP

Case Number: 101305928598

Feb 11, 2021 8:51 PM in response to jjherbert

I hope this gets fixed soon. Please get your best people on it!

JonnyB13

Level 1

4 points

Feb 13, 2021 1:46 PM in response to Gene Clifford

Yep, same issue here. Very frustrating. Hoping for a real solution soon.

Feb 16, 2021 2:03 AM in response to Gene Clifford

A update to 14.4 didn't solve this problem ;o(

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Apple TV 4K 14.3 No longer plays music vids full screen