Apple TV 4K 14.3 No longer plays music vids full screen

I have some music videos I've download over the years that I have on my MacBook Pro, and use the 'My Library' function on Apple Tv to play them on the big screen. I now have some very odd behavior happening....I start playing the 1st video, and it plays fullscreen. If I skip to the next video via the remote, it plays in a small box in the center of the screen. If I go backwards to play the 1st video (which was originally full screen), it is now also playing in a small box center screen. I think the only thing that has changed since last time I played videos (when they all were full screen) was the move to 14.3. Can you let me know how to solve?

Apple TV HD, tvOS 12

Posted on Dec 21, 2020 8:33 AM

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Posted on May 3, 2021 5:09 AM

Yes it worked for me. Not in front of my Apple TV now but from memory it was in General, System, software updates or something similar. Mine was set to update automatically but was still on 14.3 so I updated manually to 14.5. Next playlist I played was all in full screen. Although I did have an odd experience when I went to another playlist later and the screen started to flick through the tracks very quickly in the old odd middle of the screen format but without actually playing them. I resolved that by pressing menu a couple of times then going back in to it. Worked fine after that.

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May 3, 2021 5:09 AM in response to Alan_messenger

Yes it worked for me. Not in front of my Apple TV now but from memory it was in General, System, software updates or something similar. Mine was set to update automatically but was still on 14.3 so I updated manually to 14.5. Next playlist I played was all in full screen. Although I did have an odd experience when I went to another playlist later and the screen started to flick through the tracks very quickly in the old odd middle of the screen format but without actually playing them. I resolved that by pressing menu a couple of times then going back in to it. Worked fine after that.

Jan 22, 2021 12:26 AM in response to MadMundi

I have had exactly the same issue for the same period of time.

I play music videos I have downloaded from various sources, from an itunes playlist via my pc , home-shared to my apple TV. linked to my TV.

After an update most of my music videos play as illustrated... in a small box in the centre of the screen. It's almost as if the videos are playing in 'preview mode'. I can get them to play full screen individually by pressing menu then play...but that's hardly a solution!

It is unbelievably annoying and despite the fact the issue was raised over a month ago Apple have not offered any explanation or solution. Cmon Apple, deal with this!

Dec 23, 2020 1:56 PM in response to Gene Clifford

Hello Gene Clifford,


Thanks for using Apple Support Communities! We understand you are experiencing some issues playing back video from your Mac on your Apple TV. We are happy to help provide some guidance.


You mentioned that you noticed these issues start happening after you updated your Apple TV tvOS version. Did you also get a chance to make sure that your Mac is running the latest macOS version as well? We have some great steps that go over troubleshooting AirPlay when streaming media from your Mac and other devices in this helpful resource:


If AirPlay or screen mirroring isn’t working on your device


We hope this information helps.


Cheers.

Jan 5, 2021 10:41 AM in response to Gene Clifford

Same here. I can press the menu button and then push the middle of the touch pad to get it to full screen, but come on, who thought this was a necessary option? It defeats the purpose of the playlist that I have to interact with the remote after every video. I might have to change my music videos to TV episodes now just so I can easily watch them in fullscreen. I sadly can't recall the last time I watched videos, but it was probably before the upgrade since I didn't have them running during the kids' school break.

Dec 26, 2020 8:09 AM in response to Gene Clifford

Hey there Gene Clifford,


Thanks for reaching back out and providing that clarification. Since this is using home sharing, we want to make sure that everything is set up properly to share. Take a look to make sure everything is set up properly for Home Sharing as outlined here:


Use Home Sharing to share media from a computer to other devices


Please use the following link to contact Apple Support directly if the issue continues: Get Support


Best Regards


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Apple TV 4K 14.3 No longer plays music vids full screen

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