You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

NPOESS Bill Author

Level 1

25 points

iPhone Sync under Big Sur

I’m running MacOS 11.1 and iOS 14.3. I skipped Catalina and just updated to Big Sur.

Now that iPhone is managed through Finder rather than iTunes, when I plug my phone into USB I twice get a mandatory finder pop-up message that says “The file can’t be found.” Clicking OK in the pop-ups seems to have no effect. Clicking on the “?” mark in the pop-up message just gives me a blank help window.

Neither the Finder nor Photos opens/launches as has been my past experience. If I go to the Finder manually and open the iPhone device page. I find a sync session is stuck at Step 4 “Waiting for changes to be applied.”

If I try to abort abort the sync by clicking on the “x” in the device in the Finder’s sidebar nothing happens.

How can I sync my iPhone?

Posted on Dec 23, 2020 5:59 PM

iPhone Sync under Big Sur

Similar questions