MMS Please help

After spending a week on the phone with Q-LINK tech-support we have concluded that my MMS service is just fine however I still cannot send an MMS messages to anyone without an iPhone I can send regular text messages just not picture messages. The APN settings are correct the MMS button in Messages is on I had to turn off iMessage my data connection is strong I have restarted my phone reset the network settings it pretty much everything else you can think of.

Any suggestions?

PS. It used to work fine

Posted on Dec 23, 2020 8:41 PM

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Posted on Mar 16, 2021 12:40 AM

If that don’t work a tech support from q link gave me this and it worked for me.


CELLULAR DATA

APN: pwg

USERNAME: pwg

skip The optional lte


MMS

APN: pwg

USERNAME: pwg

MMSC:http://pwg.mmsmvno.com/mms/wapenc

MMS MESSAGE SIZE: 1048576

MMS UA PROF:

http://www.apple.com/mms/uaprof.rdf


I hope this helps but also contact qlink even online the qlink website I logged in and said something about they was updating some things and needed to send me a new sims card and it works wayyyy better then before the data is way faster that is what they said it would be and it really is but I hope this helps I know what you are experiencing and it really is a pain in the a** so I hope this works.


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Question marked as Top-ranking reply

Mar 16, 2021 12:40 AM in response to IronRick_H

If that don’t work a tech support from q link gave me this and it worked for me.


CELLULAR DATA

APN: pwg

USERNAME: pwg

skip The optional lte


MMS

APN: pwg

USERNAME: pwg

MMSC:http://pwg.mmsmvno.com/mms/wapenc

MMS MESSAGE SIZE: 1048576

MMS UA PROF:

http://www.apple.com/mms/uaprof.rdf


I hope this helps but also contact qlink even online the qlink website I logged in and said something about they was updating some things and needed to send me a new sims card and it works wayyyy better then before the data is way faster that is what they said it would be and it really is but I hope this helps I know what you are experiencing and it really is a pain in the a** so I hope this works.


May 19, 2021 10:38 AM in response to IronRick_H

I have had trouble with my iphone 10 messaging and data since purchasing my iphone 10 (X) and updating it with the new 5G Qlink chip they sent to me.


After much research, I have discovered that these settings work for iphone 10 and newer phones using Qlink. I did not find it documented anywhere, so I thought I'd share it. iphone 9 and older use a different configuration.


CELLULAR DATA

APN fast.t-mobile.com

Username {leave empty}

Password {leave empty}


LTE SETUP (OPTIONAL)

APN {}

Username {}

Password {}


MMS

APN qlink

Username {}

Password {}

MMSC http://wholesale.mmsmvno.com/mms/wapenc

MMS Proxy {}

MMS Max Message Size 1048576

MMS UA Prof URL http://www.apple.com/mms/uaprof.rdf


PERSONAL HOTSPOT

APN pcweb.tmobile.com

Username {}

Password {}


Mar 2, 2021 11:38 PM in response to Taylor Archibald

Data started working for me today. I reset the network settings again on the iPhone SE 2020 (Settings > General > Reset > Reset Network Settings). I had to re-add the TMUS APN to get MMS, but LTE works with no APN.


I got a text earlier saying my new month of data was ready, so I decided to give it another shot. I supposedly have unlimited data, and my data never worked, so presumably I hadn't e.g. exhausted it all last month. However, it was my first month, so maybe they just hadn't provisioned it correctly, or fixed some other problem.

Feb 19, 2021 11:24 AM in response to Jenniferiphonexsmax

For MMS, if you have the new GSM SIM card (i.e. T-Mobile service), these settings may work:



If tmus doesn't work, you can also try fast.t-mobile.com


If you have the old Sprint CDMA SIM card (which says Sprint on it), it's something else (you can use Phone Number Validator Tool - RealPhoneValidation™ to verify which service provider you have).


As far as I can tell, data still doesn't work at all, and I'm pretty sure it's an issue on their end. If I don't specify a data APN, my phone says "3G" by the little service bars; when I specify the data APN as TMUS, it changes to LTE, but still data doesn't work for either :( This is a problem for me on both iPhones I've tested (iPhone 6S Plus and iPhone SE (2020) version), but not Android phones I've tested.


If someone has the patience to call the QLINK help desk and resolves this issue, please report back!

Mar 4, 2021 7:08 PM in response to IronRick_H

Attn all Q-Link users with an Iphone. I have an Iphone 7 and I used the following APN settings and has worked for me so far.

I seen a bunch of different ways you can update the apn settings, but I used the following below and haven't had any issues, yet. lol Ok, its pretty simple and you really don't need to type much, and by doing this. It will allow you to send MMS messages and you won't get that annoying error message saying your MMS feature needs to be turned on anymore. Let me know if it does or doesn't work.


On your Iphone follow these steps


1) Click on that grey app called "SETTINGS"

2) then, click on "Cellular"

3) Under Carrier -then click on " Cellular Data Network"


Cellular Data

APN: cinet.spcs

Username: Leave this blank, you don't need to type a username

Password: Same thing, leave this blank, you don't need to type a password


LTE Setup (optional) - Also leave this whole section empty, don't type anything here.,

APN: Leave this section blank, you don't need to type anything in the APN section

Username: Leave this blank, you don't need to type a username

Password: Same thing, leave this blank, you don't need to type a password



MMS

APN: Leave this section blank, you don't need to type anything in the APN section

MMSC: Leave this section blank as well, you don't need to type anything in the MMSC section

MMS Proxy Leave this section blank, you don't need to type anything in the MMS Proxy section

MMS Max Message Size: 1048576

MMS URL: http://www.apple.com/mms/uaprof.rdf


Thank you once again & make it a Great Apple Iphone Day!

Jan 26, 2021 12:20 PM in response to IronRick_H

I just had same problem and we both are trying to use identical services and devices. Unfortunately, Qlink Wireless does not offer MMS. However, it does provide unlimited minutes, texts, and data without a dime out of our pockets! So I am not complaining and refuse to move out of my parents basement until **** freezes over! It is a bit weird though that the one thing that doesn’t work with my new carrier is the lack to send an image via mms!

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