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MMS Please help

After spending a week on the phone with Q-LINK tech-support we have concluded that my MMS service is just fine however I still cannot send an MMS messages to anyone without an iPhone I can send regular text messages just not picture messages. The APN settings are correct the MMS button in Messages is on I had to turn off iMessage my data connection is strong I have restarted my phone reset the network settings it pretty much everything else you can think of.

Any suggestions?

PS. It used to work fine

Posted on Dec 23, 2020 8:41 PM

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Question marked as Top-ranking reply

Posted on Feb 19, 2021 11:24 AM

For MMS, if you have the new GSM SIM card (i.e. T-Mobile service), these settings may work:



If tmus doesn't work, you can also try fast.t-mobile.com


If you have the old Sprint CDMA SIM card (which says Sprint on it), it's something else (you can use Phone Number Validator Tool - RealPhoneValidation™ to verify which service provider you have).


As far as I can tell, data still doesn't work at all, and I'm pretty sure it's an issue on their end. If I don't specify a data APN, my phone says "3G" by the little service bars; when I specify the data APN as TMUS, it changes to LTE, but still data doesn't work for either :( This is a problem for me on both iPhones I've tested (iPhone 6S Plus and iPhone SE (2020) version), but not Android phones I've tested.


If someone has the patience to call the QLINK help desk and resolves this issue, please report back!

61 replies

Mar 3, 2021 5:34 AM in response to Taylor Archibald

Hey Taylor. I had to swap iPhones recently to get the other repaired. I put the SIM card in my iPhone 6s and MMS didn't appear.

So I put in the TMUS APN.

Turned off the phone, then turn it back on.

Went straight to Message and I had the MMS message on now.

Long story short turn off your phone then turn it back on. It should appear then hopefully 🤞🏽

Mar 4, 2021 7:08 PM in response to IronRick_H

Attn all Q-Link users with an Iphone. I have an Iphone 7 and I used the following APN settings and has worked for me so far.

I seen a bunch of different ways you can update the apn settings, but I used the following below and haven't had any issues, yet. lol Ok, its pretty simple and you really don't need to type much, and by doing this. It will allow you to send MMS messages and you won't get that annoying error message saying your MMS feature needs to be turned on anymore. Let me know if it does or doesn't work.


On your Iphone follow these steps


1) Click on that grey app called "SETTINGS"

2) then, click on "Cellular"

3) Under Carrier -then click on " Cellular Data Network"


Cellular Data

APN: cinet.spcs

Username: Leave this blank, you don't need to type a username

Password: Same thing, leave this blank, you don't need to type a password


LTE Setup (optional) - Also leave this whole section empty, don't type anything here.,

APN: Leave this section blank, you don't need to type anything in the APN section

Username: Leave this blank, you don't need to type a username

Password: Same thing, leave this blank, you don't need to type a password



MMS

APN: Leave this section blank, you don't need to type anything in the APN section

MMSC: Leave this section blank as well, you don't need to type anything in the MMSC section

MMS Proxy Leave this section blank, you don't need to type anything in the MMS Proxy section

MMS Max Message Size: 1048576

MMS URL: http://www.apple.com/mms/uaprof.rdf


Thank you once again & make it a Great Apple Iphone Day!

Mar 16, 2021 12:40 AM in response to IronRick_H

If that don’t work a tech support from q link gave me this and it worked for me.


CELLULAR DATA

APN: pwg

USERNAME: pwg

skip The optional lte


MMS

APN: pwg

USERNAME: pwg

MMSC:http://pwg.mmsmvno.com/mms/wapenc

MMS MESSAGE SIZE: 1048576

MMS UA PROF:

http://www.apple.com/mms/uaprof.rdf


I hope this helps but also contact qlink even online the qlink website I logged in and said something about they was updating some things and needed to send me a new sims card and it works wayyyy better then before the data is way faster that is what they said it would be and it really is but I hope this helps I know what you are experiencing and it really is a pain in the a** so I hope this works.


Mar 31, 2021 6:11 PM in response to Danny412

Your so welcome it took me hours to get that info from the qlink tech support but I wrote it down in case it reset or whatever good thing too because it reset lol I lost it and tried to call in to qlink to as again for that and they wouldn't tell me lol wtf I eventually found where I put it lol but I am glad to have helped you out I dealt with it for long time it sucks not able to send pics and stuff.

MMS Please help

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