MMS Please help

After spending a week on the phone with Q-LINK tech-support we have concluded that my MMS service is just fine however I still cannot send an MMS messages to anyone without an iPhone I can send regular text messages just not picture messages. The APN settings are correct the MMS button in Messages is on I had to turn off iMessage my data connection is strong I have restarted my phone reset the network settings it pretty much everything else you can think of.

Any suggestions?

PS. It used to work fine

Posted on Dec 23, 2020 8:41 PM

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Question marked as Top-ranking reply

Posted on Mar 16, 2021 12:40 AM

If that don’t work a tech support from q link gave me this and it worked for me.


CELLULAR DATA

APN: pwg

USERNAME: pwg

skip The optional lte


MMS

APN: pwg

USERNAME: pwg

MMSC:http://pwg.mmsmvno.com/mms/wapenc

MMS MESSAGE SIZE: 1048576

MMS UA PROF:

http://www.apple.com/mms/uaprof.rdf


I hope this helps but also contact qlink even online the qlink website I logged in and said something about they was updating some things and needed to send me a new sims card and it works wayyyy better then before the data is way faster that is what they said it would be and it really is but I hope this helps I know what you are experiencing and it really is a pain in the a** so I hope this works.


61 replies

Dec 23, 2020 9:42 PM in response to BORg529

Yes thank you for clarifying that. I know this and as I said my service is working fine. FYI I also use an iPhone and my question is simply since my phone is an iPhone is. Is there something with the phone that I’m not doing right. Maybe a certain setting that I may have inadvertently turned on or off that would impede the delivery of or make it unable for me to send MMS.

ie...Pictures/video

Feb 11, 2021 2:03 AM in response to IronRick_H

I too use QLink... I just want to send and share the pictures I took on my phone. I care less about MMS/SMS but my iphone (SE; 256 gb) says I need to activate my MMS. Yes it says, "My SMS is on." I have tried all the tricks and watched all the youtube videos as well as tried to call QLink. Until I resolve this, I cannot send pictures via messenger... I have to download them to my computer and send as an email

Mar 14, 2021 12:05 AM in response to IronRick_H

These forums drive me crazy because it seems easier to find people with the same question than ANYBODY with a legit answer... but what really kills me is this dude who "educates" you on the fact that this space is for Apple product users (LMAO so I guess he is saying you might want to take your iPhone question elsewhere?!) and I hope you found it helpful that he explained that photos and video are what you can send with MMS... all that when your question could not have been any clearer... Your reply was way more diplomatic than I would have been, and thank God because he topped it all off by shocking you with the fact that he doesn't know, but then on the way out he "educates" you by explaining what Qlink is!!! Classic. Hilarious. But infuriating when you are trying to find an answer and you have to sift thru the thousands of special people that like to post nonsense when they, like this dude, had no reason or business replying to your question! Ok now that I have vented, I want to make a deal... I have been struggling with the same question and the same endless bull on hold with Qlink and so many of these "Genius" forums and still nothing!! If you do find the answer will you please pass it on? myfauxme at gmail and I promise to do the same! Qlink did send send new apn setting with my new sim card but it says "for Android users only" WTF? support.qlinkwireless.com/apn maybe you can make it work. Oh and Android appears to be a type of product that IS NOT made by Apple, I don't know how you can send MMS on those, maybe you should use an Apple product? [I could not resist!]

Mar 31, 2021 6:11 PM in response to Danny412

Your so welcome it took me hours to get that info from the qlink tech support but I wrote it down in case it reset or whatever good thing too because it reset lol I lost it and tried to call in to qlink to as again for that and they wouldn't tell me lol wtf I eventually found where I put it lol but I am glad to have helped you out I dealt with it for long time it sucks not able to send pics and stuff.

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MMS Please help

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