Black screen flickering

This is particularly noticeable when in full screen mode watching a video and the ends of the screen are black, as the video does not take up the entire screen. The black ends of my screen are not a consistent “black”, it’s almost as if they’re flickering. The brightness of the video itself is unaffected. It is extremely distracting and noticeable, and my phone is brand new. Anyone experiencing this as well?

iPhone 12 Pro Max, iOS 14

Posted on Dec 23, 2020 11:55 PM

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3 replies

Dec 26, 2020 8:25 AM in response to Antpoy13

Hello Antpoy13,


We see you have some questions about playing video on your iPhone. We want to help get you pointed in the right direction.


Is your iPhone on the current iOS software? If not, make a backup of the device and update the software. Here's information on how to backup and update:


If the software is up-to-date, you may want to Restart your iPhone if you haven't already. This simple step will often refresh the apps and software on the device to solve numerous problems you may encounter.


Does the issue happen in specific apps? If so, try to uninstall these apps and reinstall them. This step may also help to resolve the issue.


Cheers!



Jan 12, 2021 11:46 AM in response to Antpoy13

Antpoy13,


We're glad to see that your iPhone is up-to-date. If this issue is happening in all apps, it may be related to the iPhone itself. If you're playing games or using other apps in landscape mode (not video related), do you have an issue?


Have you recently dropped your iPhone, or has it come in contact with any liquid? Is it possibly a hardware issue caused by damage? You may need to Contact Apple for support and service so they can further inspect your device.


Cheers!

Jan 10, 2021 1:20 AM in response to Nicholas_B2

My iPhone is up to date and I have tried deleting the apps and restarting, however I do not believe this issue to be specific to any one app. For example, when watching a YouTube video, the ends of my screen not utilized by the video flicker and it is very noticeable. As mentioned this issue is not specific to YouTube, it occurs when watching any video from any source with the phone held in landscape view. I wish I could upload a photo to demonstrate but obviously it could not capture the live motion-ugh

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Black screen flickering

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