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Everytime I try to update the iPad it goes through the whole process and tells me it is unable to update. I even factory reset the iPad and that did not work. What else can I do?
iPad Pro, iOS 11
See if this link helps...
If your iPhone, iPad or iPod touch won’t update - Apple Support
See if this link helps...
If your iPhone, iPad or iPod touch won’t update - Apple Support
Your iPad is too far behind in iOS/iPadOS upgrades/updates.
You need to connect your iPad to a computer, like a Windows PC or older Mac running an older MacOS/macOS, connected to the Internet, running the latest iTunes and let the iTunws upgrade/update feature upgrade/update that iPad
OR
IF a newer Mac with a much newer macOS, use the macOS Finder to do the iPad upgrade/update.
Best of Luck to You!
Software update failure
