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MacBook AIr (2017) crashes randomly and only restarts once I plug it in.

MacBook AIr (2017) crashes randomly and only restarts once I plug it in. It still has plenty of battery life.

MacBook Air

Posted on Dec 26, 2020 9:53 AM

Reply
5 replies

Dec 28, 2020 11:21 AM in response to orchid_woman

Hi orchid_woman,


Welcome to the Apple Support Communities!


We understand you're having some trouble with your Mac. In order to help us to isolate this behavior further, can you provide us some additional details about the experience you're having?


Does your Mac shut down unexpectedly or stop responding?


Does this happen when you're working on anything specific?


Do you see an alert when this happens? If so, what message do you see?


We look forward to your reply.


Cheers!

MacBook AIr (2017) crashes randomly and only restarts once I plug it in.

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