An error occured and I can’t open any apps and restart my mac

I can’t seem to open any applications, and when I try to restart my MacBook Air, my Cursor turns into the loading Cursor and doesn’t restart.

MacBook Air 13″, macOS 10.15

Posted on Dec 27, 2020 1:02 AM

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Question marked as Top-ranking reply

Posted on Dec 27, 2020 6:57 AM

Hold the power button for a few seconds to force the shutdown.

Reset SMC How to reset the SMC of your Mac - Apple Support

Reset NVRAM Reset NVRAM or PRAM on your Mac - Apple Support

Restart holding Shift to enter Safe Mode. Once loaded, restart normally and check if it got any better.


You can also run Diagnostics. Restart holding D to enter that mode and check if it brings any errors.

Use Apple Diagnostics to test your Mac - Apple Support

Apple Diagnostics reference codes - Apple Support


Also run First Aid to check the disk Repair a storage device in Disk Utility on Mac - Apple Support


Last action would be resin tall macOS itself How to reinstall macOS - Apple Support


If none of those actions work, you'll have to take it to an Apple Store or Authorized for proper diagnostic and service.

1 reply
Question marked as Top-ranking reply

Dec 27, 2020 6:57 AM in response to Hxghh

Hold the power button for a few seconds to force the shutdown.

Reset SMC How to reset the SMC of your Mac - Apple Support

Reset NVRAM Reset NVRAM or PRAM on your Mac - Apple Support

Restart holding Shift to enter Safe Mode. Once loaded, restart normally and check if it got any better.


You can also run Diagnostics. Restart holding D to enter that mode and check if it brings any errors.

Use Apple Diagnostics to test your Mac - Apple Support

Apple Diagnostics reference codes - Apple Support


Also run First Aid to check the disk Repair a storage device in Disk Utility on Mac - Apple Support


Last action would be resin tall macOS itself How to reinstall macOS - Apple Support


If none of those actions work, you'll have to take it to an Apple Store or Authorized for proper diagnostic and service.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

An error occured and I can’t open any apps and restart my mac

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