Screen flickering / lines after installing Macos Big Sur

Question

Level 1

8 points

Screen flickering / lines after installing Macos Big Sur

Hello,

A few weeks after I have installed the new MacOs Big Sur my screen has started flickering. I am pretty convinced this is not a hardware issue since it mainly happens when I am streaming or watching videos.

I have a:

Macbook Pro (2017)

2.3 GHz Dual-Core Intel Core i5

8 GB 2133 MHz LPDDR3

Intel Iris Plus Graphics 640 1536 MB

MacOs Big Sur Version 11.1

I have already tried a number of suggestions that I found online like starting it in safe mode. But like I mentioned, I believe it is related to the software update.

Is anybody else experiencing this issue?

PS I have added a picture to illustrate

MacBook Pro 15″, macOS 10.12

Posted on Dec 29, 2020 1:08 PM

Reply

Answer 1

Jeff_W.

Community Specialist

Dec 31, 2020 9:18 AM in response to bram240

Hey there bram240,

We understand your MacBook Pro screen flickers only when streaming or watching videos. We'll be happy to help.

To begin, we'd suggest isolating the issue by testing with a different streaming or video service. Also, try using a different internet connection.

Another great isolation step would be to test in a new user to see if this is system-wide or isolated to one account. Use the steps here: Set up users, guests, and groups on Mac

However, if you still experience issues, reach out to Apple Support directly. Use this link: Get Support

Cheers!

Reply