slow wifi connectivity

Question

Level 1

8 points

slow wifi connectivity

We recently upgraded our internet connection. My son's gaming PC (built within the last 6 months) is getting download speeds of 903 mbps. He is connected via ethernet cable.

My iMac (21.5" late 2013) is getting 29.3 mbps. Processor is a 2.7 GHz Quad-Core Intel Core i5. I'm running macOS Catalina version 10.15.7

Is my iMac just too old to accommodate the new internet connection?

Do I need to restore the previous OS?

Or do I just need to bite the bullet and buy a new computer or are there upgrades I can have done on this one?

iMac 21.5″, macOS 10.15

Posted on Dec 30, 2020 6:31 AM

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Answer 1

rkaufmann87

Level 10

148,624 points

Dec 31, 2020 12:46 PM in response to retagayle00

You can save you and us a lot of time and effort if you do the following:

Please navigate to the Mac App Store or navigate to www.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.

When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again.

For instructions on how to download your EtreCheck report and attach it to your reply to this message please click https://discussions.apple.com/docs/DOC-250000211

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