I like how most of my email settings got carried across to my new MacBook Air with M1, but I wish the smart mailboxes were more reliable. They stop working after a while and the whole Mac has to be restarted to get them to work again. Restarting Mail doesn't fix it. Anyone know why?
Hey Ash435,
Thanks for testing this with us. Since you have tried some troubleshooting and only see results when you restart
Start up your Mac in safe mode and test if this continues. We'll want to verify if this makes a difference
We understand that the article didn't cover your specific issue. If you create a new Smart Mailbox does the same thing happen? We want to check more into what you are observing and your exact macOS version, Please use the Apple menu in the corner of your screen, choose About This Mac.
Cheers.
Hey Ash435,
We see you are having concerns with your Mac and the Mail app. We'll be here to help go over this together.
Please follow the steps on How to update the software on your Mac.
Let us know if this occurs with the latest update.
Troubleshoot email problems in Mail on Mac with the article here.
Let us know if these steps make a difference.
Cheers.
Thanks for the reply, but I am experiencing the bug I described. There's nothing in any of those links about smart mailboxes not updating. At the moment I have to restart my Mac every 24 hours to keep them working.
Smart mailboxes on M1 Mac stop working (restart required)
