I phone 11 screen frozen
I phone 11 screen is frozen. Screen froze when trying to make a call. I tried to do a power down and now it is frozen a the power off screen at the Emergency SOS field.
What can I do to solve this issue?
iPhone 11, iOS 14
User profile for user:
CarlAVII
User level:
Community Specialist
Hello jacquelinec49,
We understand that your iPhone is frozen, and we want to help get your iPhone back up and running.
If your iPhone is frozen or isn't responding, the steps and information on this page may help: If your iPhone, iPad, or iPod touch won't turn on or is frozen
If you continue to experience an issue, please also check out the "If you need more help" section of the above link.
Take care!