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Helpful articles for Final Cut Pro for Mac, Final Cut Pro for iPad and Final Cut Camera:
All my Photo and Audio browsers stopped working. Each of the browser is empty, furthermore iTunes browser shows the endless annoying beachball. It used to work, in particular the Sound Effects, and iTunes. I have no idea of what I did wrong...
B
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Claude B
iMac 27″, macOS 10.14
I finally decided to upgrade from Mojave 10.14.6 to Catalina 10.15.7.
That solved the problems with the empty browsers, and I am happy again. Although this problem was bad, it was not a killer and I managed to work -almost- as normally, copy/pasting audio tracks and effects from the file finder.
I still believe that FSP 10.4.8 was a wrong version with Mojave 10.14.6's respect and either the AppStore should not have let me download it to my computer or it was ok to download it but some later changes were done to the SW which created this problem. My suspicion is some Security Update done to Mojave. Of course, since security updates are not documented I cannot verify that.
Nevertheless thanks a lots to to everyone who tried to help me!
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Claude B
I finally decided to upgrade from Mojave 10.14.6 to Catalina 10.15.7.
That solved the problems with the empty browsers, and I am happy again. Although this problem was bad, it was not a killer and I managed to work -almost- as normally, copy/pasting audio tracks and effects from the file finder.
I still believe that FSP 10.4.8 was a wrong version with Mojave 10.14.6's respect and either the AppStore should not have let me download it to my computer or it was ok to download it but some later changes were done to the SW which created this problem. My suspicion is some Security Update done to Mojave. Of course, since security updates are not documented I cannot verify that.
Nevertheless thanks a lots to to everyone who tried to help me!
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Claude B
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Br
Hi!
The content of each 4 browser is now empty. iTunes gives me the beachball forever. I believe I was able to dowload my own music and sound effects some months ago. Last Nov likely, but I am not sure. I did not upgrade FCPX since then.
FCPX 10.4.8
macOS Mojave 10.14.6
iMac late 2013
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Br
Hi Tom,
Yes, I did read what Luis said, sorry for not well understanding how to group my answer close to the right question. I hope I'll learn fast {;-).
I did trash the FCPX preferences, ie. Hold Opt-Cmd as I launched the application. No difference.
All my content (except my projets, which open without any problem) are on an internal partitioned SSD (users home, and data). Nothing on iCloud.
I am not sure what you mean by " check the menu in the upper right corner." Here is what theSound Effects browser looks likes. The pulldown menu has only one line "No item". Does that help?
I tried a last trick: I removed the app file, then from the AppStore, I clicked the down left corner username icon/name and tried to download the app. It failed with this infamous warning:
I just wonder why I should upgrade from Mojave to Catalina, when FCPX so far run nicely in Mojave.
I have to say I am very disappointed with Apple politics on this issue. This is IMO a clear *regression issue* on an expensive product (FCPX), and I am not sure putting more € in Apple computers will help me.
Going back now to find a workaround to my unsolved problem...
Tx a million to all users on this group for your time trying to help me.
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Claude
Did you do what Luis said? Start by trashing your preferences. Hold Opt-Cmd as you launch the application. Are you using iCloud storage for any of your content? Go into Sound Effects and if there is nothing there, check the menu in the upper right corner.
If you have logged in with the Apple ID used to buy the application, do not go to the App Store page for the current application. Go to your Purchased page that lists your purchases. If you removed the application from the Applications folder you will see next to FCP a cloud icon that’s the download button. Click that.
Hi Tom, I just did that trying reload the app from AppStore, my own list of purchased and I got that disturbing dialogbox saying "Final Cut Pro can't be installed on "MacOS 10.14.6" because macOS version 10.15.6 or later is required".
By disturbing I mean that I legally bought FCPX on earlier OS (Sierra or High Sierra if I recall) and the app run without any problem. Until now. My hunch is Security Updates are responsible for that. Of course I cannot verify my claim and this is merely IMO.
Is this the US App Store? You should contact App Store support it is supposed to offer the last available for your OS. Others have been able to do this. I cannot test it at the moment, but it has always worked as recently as last month.
What changed? What OS and FCP versions are you using? iTunes is gone except as a store.
In addition to providing the information Tom requested: try deleting preferences; make sure that FCP has Full Disk Access in System Preferences->Security & Privacy->Privacy.
If the application has Full Disk Access in Privacy, I can’t see what it could be if you aren’t using iCloud Photo Library or let Apple “optimize” your drive.
Can you check you do not have a space in the Search field?
Al
Yep, no space.
itunes browser issue in final cut pro x
