We just updated our testing M1 Macbooks to Big Sur 11.1 to see if the issue with reinstalling the OS from Recovery boot is fixed .. However, we are experiencing an error when it comes to account creation in the initial setup process. The error is:
Computer account creation failed
Help Me
Hi there, aliakhtari2!
Thanks for reaching out to the Apple Support Communities! It sounds like you're seeing an error message when you try to create an account on your Mac. Does this issue happen when trying a different user name or password combination?
Let's try booting into safe mode to see if there is any difference. Check out this article with steps to follow for How to use safe mode on your Mac. This will perform checks and stop certain software from starting up automatically. Once you are in safe mode, test to see if you have the same issue.
If the issues continue, we would recommend reaching out to Apple directly by checking out this link to Get Support and they will be more than happy to proceed with additional steps.
Cheers!
Are you on 11.01 and trying to update to 11.1, or on 11.1 and just trying to reinstall 11.1?
Computer account creation failed - Big Sur 11.1 M1 Macbook
