iphone 12 pro max battery health degrading

Im starting to believe that the optimized charging may be the culprit, I wasn't using it on my 11 pro max and the capacity didn't fall as fast, I was using it on my 12 pro but after realizing that my phone also couldn't figure out the correct time to top off the battery I decided to disable it. After doing this I am now charging my phone fewer times a day. Did you also experience this?

my 12 pro battery is currently at 93% barely any gaming except clash Royale. Clash and Instagram are pretty much the only downloaded apps I use on the daily. Everything else is pretty much the standard iOS apps, that’s the part that troubles me.

Question do you use any MagSafe accessories? I have a few including the charger I used it predominantly when I first got my phone, but I stopped because for one the charge time was much longer but also because my phone would get extremely hot to the touch if I even used Instagram for maybe 10-15 minutes while charging. I mean really hot… I couldn’t help but think it was damaging to the battery.

I do have the clear MagSafe case and two mag pucks. I stopped using them as a main charger. Now they are on a vent clip in the car where cool air can hit ‘em.

I have two pucks and they get warm when phone is not in use & face down so the puck isn’t covered. That’s normal. Same with getting warm from lightweight apps all fine.

Mine got very hot while trying to have online gaming sessions. Some games like the Idle ones did fine, normal warmth.

They got hot to the point of a smell like burning electronics coming from the puck. I couldn’t hold the thing without it making my skin turn red from heat. Not the open fire type of heat more like an almost boiling bowl of soup. You can hold it for a moment but you want to set it down quickly.

I kinda prefer the car method because they aren’t huge and it’s very convenient taking it off or slapping it on. At home I stick with lightning cables though.

It’s kinda crazy with the few apps you use your battery health & life are getting hit hard. Like I’m using about 314 GB at this very moment. Loads of games, photos, movies and other apps I find useful.

Also barely using the phones and no gaming at all 12 max is 44% while 11 max is at 51%. Mostly similar use except I did watch like 24 minutes of a movie on the 11 and downloaded games on it. Should be about even use because I was on a phone call for 16 minutes on the 12.

Anyways some of us may have faulty hardware, I am still hopeful software updates would help a bit more. Maybe the battery health isn’t calibrated perfectly or apps aren’t optimized enough ya know? I have hopes.

I’ll probably end up contacting Apple support before warranty ends lol

I’m also seeing battery performance degradation with my iPhone 12 Pro, 256 GB that I purchased in October 2020. I called Apple for a replacement, but was told to let it degrade further another 10 percent, to below 80 percent. It didn’t make sense. I upgraded to enjoy a better performing battery life. But sad to say it recently hasn’t been the case.

have u checked your charging cycles?? Mine was 83 cyles with 92% health before I changed to the new battery. After 4-5months of 100%, it dropped quickly with 1% per 3-6 cycles to 92%. Even the apple commented that it was odd during my last few weeks of usage, 1% drop was noted in each 7-10 days.

already better than many of us, we suffer from 1% per week!!!. Though analytic app of apple claimed that the battery was normal in my case for 6 times, shop manager and manager of Apple store HK also commented that 1% per month was already a bit odd in their sense. SInce my case deteriorated to 1% per week without improvement, they finally replaced the battery.

No, it’s not normal. No any other phones from Apple have a drop of 1% per month (and more in many cases) except 12 Pro Max, including even iPhone 12 Pro and iPhone 12. These numbers are absolutely worst case scenario and shouldn’t be as common as it is. Anyone seen so many similar complaints from any other iPhone models?

They may not be considered bad in terms of Apple warranty. But this is definitely not the norm.

I haven’t looked at my battery capacity till This month.

i’ve been to the apple store numerous times and also have spoken to numerous “geniuses” on the phone or text. All say that this is normal. And their diagnostics say it’s normal.

well I visited them June 14 and my phone says 97% 4 days later it dropped to 96% and then a week later it dropped to 95%

I was willing to pay the $70 for a battery replacement. But they are out. And have to order. The other option was to send my phone in via mail. But that would leave me without a phone.

You can feel free to discuss or not with anyone you like.

I did not say "only Apple engineers can decide."

To clarify:

No one except Apple can decide whether your battery will be replaced for free or not.

By Apple I mean Apple Corporate policy or Apple Store Genius Bar management.

Notes:

• The Genius Bar manager works for Apple and can decide to replace your battery even if not considered defective under corporate guidelines as a "good will" replacement if they so choose.
• Regular Genius Bar employees cannot decide to replace your battery if it does not meet battery replacement guidelines without approval from the Genius Bar manager.
• The Genius Bar manager does not work for Apple Engineering and does not have access to engineering data regarding defective rates, what is or isn't considered normal degradation based upon what the design engineers specified and how the Battery Health algorithm is coded to work, other than informational memos sent out to Apple Stores.
• Apple Engineering employees have access to failure data and the details of the Battery Health algorithm… but can't decide on their own to replace your battery for free though their input helps drive corporate policies.

Mine seems to be accelerating. 10 days ago it was at 92% and today it’s 87%. I do not consider that normal. I have Apple care so I’m ok but here’s the reality. If my phone is at 87% of design capacity, what that means is the 100% charged icon in the top right indicator just means it’s 100% of now a lower 87% so I get much less charge time. Is my math wrong?

Personally I’m either going to wait till it gets to 80% and get it replaced or I may just get the 13 when it’s released.

acording to the rule of apple, staff below manager rank cannot replace battery without paying before it reaches 80% within warranty. The trick for them is to replace the whole device or motherboard with battery. I found the manager to help and he waived my battery fee.

I'm not totally sure that is within the range of normal behavior: I've just turned in my iPhone and the battery health is 96%.

On my old iPhone 8 it was 90% after about 2 years of usage: my actual iPhone 12 is just 7 months old.

I have to contact Apple and ask for information.

According to staff at Genius Bar, once the battery started to decrease in health , it will not stop. Capacity is dropping , it cannot be restored . 11 pro is wrongly calculated , that’s why iOS updating will recalibrate . For 12pro or max, I don’t think it will help

Mine keeps dropping one percent a week and is now around 87%. It’s only had 96 charge cycles. I am beginning to think there’s something wrong with the motherboard because occasionally I see the display getting bright and then dim as if I had auto brightness turned on but I don’t and it’s a “flash as opposed to a gradual increase or decrease@. My wife has the 11 Pro which-had the update to recalibrate and hers is still reporting 100% on the Apple app and 102% On coconut battery.

The 12 either has a bad battery or a bad motherboard. I may just trade it in and get a 13 or I’ll use my Apple care when it goes to a point where I can’t stand it.

Don't worry about it.

Even if it is 84% in November, your battery will not require replacement.

Though Apple will replace it for free if it falls to 80% within one year, it's not an issue until you are warned you need to replace your battery.