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Error uploading file to iCloud drive

Hello,


I keep getting an error when trying to upload a 6.51 GB video file (.mp4) to my iCloud drive. I have over 700 GB of space. I have uploaded smaller video files successfully. I've tried 3 times now. Any ideas?

MacBook

Posted on Jan 3, 2021 1:43 PM

Reply
3 replies

Jan 5, 2021 6:03 PM in response to BlinktmbA

Hi BlinktmbA,


Welcome to Apple Support Communities. We understand you're unable to upload a video to iCloud Drive. We'll be happy to help.


What is the exact error message you're seeing? If you haven't tried yet, we suggest to see if you experience the same error message with another Wi-Fi network. In addition, let's make sure to verify the recommended settings for Wi-Fi routers and access points to help establish a reliable network connection: Recommended settings for Wi-Fi routers and access points


We look forward to hearing back from you with an update.


Kind regards.

Jan 11, 2021 4:49 AM in response to chuck_3rd

hi, sorry for the delay—I was trying to implement all the router/wifi settings specified in the article you mentioned! I only have one wifi network here at home so I’m unable to try another one. I wasn’t able to figure out with 100% certainty ALL of the things in the article, but I did verify a great many of them. DaddyRuh below is right—that’s the exact error message I get when trying to upload my file.

Error uploading file to iCloud drive

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