Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Greasy / Oily Keys Macbook Pro 2020

Hi all,


Why does apple seem to use the worst plastic for their keyboards? I much prefer Apple Macbook over Microsoft products, but the worst thing about Apple laptops are the naturally oily keyboard. It doesn't matter what I do, the natural oil from my hands always transfers from the keys and its super visible. I believe that this then transfers to the screen when closing the lid. I've noticed this isn't just common but normal. I have to say I'm surprised and let down by this. I've gone to the extent of ordering a rubber keyboard cover, but that just then makes the typing experience horrible. Does no one else have this gripe?

Posted on Jan 3, 2021 2:43 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 3, 2021 3:51 PM

My hands are clean. The natural oil which comes out of your hands naturally transfer onto the keys because of what seems is the material used on these apple products.


You clearly cant read. The advice says key caps and palm rests, not mm thin silicon covers. Explain how a thin SILICON cover will defect the display? I've used it for almost a year now and the display is fine.


Please stop telling me to wash my hands. I wash my hands the grease still slowly appears no matter what I do. I'm a clean guy that cant stand mess, hence why this issue is so annoying. Its not like I'm some guy eating pizza and chips at my desk and am wondering why grease appears on my keyboard. Like I said and I will irritate. Every other keyboard from other manufactures over the past 20 years, ZERO issues with grease.

Similar questions

12 replies
Question marked as Top-ranking reply

Jan 3, 2021 3:51 PM in response to BobTheFisherman

My hands are clean. The natural oil which comes out of your hands naturally transfer onto the keys because of what seems is the material used on these apple products.


You clearly cant read. The advice says key caps and palm rests, not mm thin silicon covers. Explain how a thin SILICON cover will defect the display? I've used it for almost a year now and the display is fine.


Please stop telling me to wash my hands. I wash my hands the grease still slowly appears no matter what I do. I'm a clean guy that cant stand mess, hence why this issue is so annoying. Its not like I'm some guy eating pizza and chips at my desk and am wondering why grease appears on my keyboard. Like I said and I will irritate. Every other keyboard from other manufactures over the past 20 years, ZERO issues with grease.

Jan 3, 2021 3:38 PM in response to babowa

That is surprising. I decided to check whether it is just me and i've been around the office today and can see the same physical grease on other peoples keyboards as my own. I do naturally have quite oily skin, however I have had zero issues with any Windows based laptops (HP/Microsoft/Dell etc) in the 20 + years of using laptops / keyboards. I just find it so bizarre. I'll try the alcohol trick you suggested but I dont suppose it'll make much of a change. So you really dont get anything like the image below of shiny keys and grease? None what-so-ever?

Jan 3, 2021 3:02 PM in response to FoxFifth

Thanks, but the keyboard cover im using is a very thin rubber that covers the whole keyboard and does not damage the display.


Appreciate the concern but the point of the post here is the material that apple uses for their keyboards its truly awful for grease and am still surprised they have done nothing about it for years.

Jan 3, 2021 3:13 PM in response to tbch2325

Appreciate the concern but the point of the post here is the material that apple uses for their keyboards its truly awful for grease and am still surprised they have done nothing about it for years.


I have used numerous various models of Macbook Pros, Macbook Airs, and desktops over the years. I have never experienced oily keys on anything. In fact, my hands are so dry that I have a problem with any Touch device (trackpad, iPad, iPhone screens), so I would certainly notice any kind of moisture, oil or otherwise.


Most of us have plenty of skin moisture/oils (except for me), so my guess is that the origin is from your fingers transferred inadvertently to they keys and then back again. Since I have never had a problem despite the fact that I use plenty of lotion to combat my super/extra dry skin, I do not believe there would be any oily substance on a keyboard. Also simply does not make any sense. FWIW, keyboard covers would naturally collect moisture underneath especially if they are made of rubber. It might even cause the problem.


I'd test with a) no keyboard cover and cleaning the keys with a bit of alcohol and b) after you have done dishes in plenty of dishsoap known to break up grease. Dry your hands - no lotion - and then use the keyboard. Try that for a few days and see if there is a difference.

Jan 3, 2021 3:45 PM in response to tbch2325

Sorry you feel that way. Your greasy keys issue was addressed. Wash your hands before using the keyboard to prevent grease/dirt transfer.

With respect to the issue you refuse to acknowledge, do not use anything between the keys and the display. For someone so concerned about grease on the keys it is very surprising that you ignore the advice of Apple and choose to do something that is known to cause issues with your computer.

Jan 3, 2021 4:01 PM in response to tbch2325

tbch2325 wrote:
You clearly cant read. The advice says key caps and palm rests, not mm thin silicon covers. Explain how a thin SILICON cover will defect the display? I've used it for almost a year now and the display is fine.

No it does not. It says "keycap covers".


"Do not use palm rest or keycap covers on a Mac notebook with a Retina display

Leaving any material on the top case (keyboard and palm rest area) could result in damage to the display when you close it.

To enable the thin design of Mac notebook computers with a Retina display, the clearance between the display and the topcase is engineered to tight tolerances. Do not use palm rest covers or keycap covers, as the additional thickness may interfere with the designed closed position of the display."









Greasy / Oily Keys Macbook Pro 2020

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.