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Level 1

5 points

Activation Lock

My husbands aunt passed away and he was given her iPad but it has the activation lock set on it and no one in the family knows what her Apple ID and password were. Is there anything we can do to take off the activation lock?

Posted on Jan 3, 2021 9:20 PM

Top-ranking reply

ckuan

Level 10

120,758 points

Posted on Jan 3, 2021 9:24 PM

Maybe.

See here => How to request access to a deceased family member's Apple accounts - Apple Support

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Activation Lock

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