Windy sound on AirPods Pro

Question

Level 1

41 points

Windy sound on AirPods Pro

When I have noise cancellation or transparency mode on, on my AirPods Pro I hear a slight sound, something like a wind, when i set the modes off , I don’t listen to it anymore. Is it normal? Thanks

iPhone 11, iOS 14

Posted on Jan 4, 2021 6:21 AM

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Answer 1

jdo_apple

Community Specialist

Jan 6, 2021 11:23 AM in response to theokiou

Hi there theokiou,

We can understand the concern of having this sound coming from your AirPods Pro, and we're happy to help you with this. et's start by resetting the AirPods using the steps here:

Reset your AirPods

Let us know the outcome, and we can go from there if needed.

Have a great day!

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Answer 2

theokiou Author

Level 1

41 points

Jan 6, 2021 11:40 AM in response to jdo_apple

hello,

thank you very much for your feedback, I already tried resetting my AirPods Pro (and I did it again now) , nothing has changed , I can still hear a slight wind, it’s not very loud, but it’s a little bit annoying , of course when I listen to music I can’t hear it... when I turn off ANC or Transparency this “wind” goes away. Is it normal? Or are my AirPods broken? (This happens since the moment I unboxed them)

thank you again!

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Answer 3

Jan 6, 2021 1:23 PM in response to theokiou

Hello theokiou,

Thanks for checking that for us. Now, we'd like to have you follow the steps here to get this trouble fixed:

If Active Noise Cancellation isn't working as expected on your AirPods Pro

Get back to us with this result of this. We look forward to hearing from you.

Best regards!

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Windy sound on AirPods Pro

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