Mate, this is being experienced in a very standard/basic/normal conditions.
Short story: I bought mine back in December - they eventually stopped working in March for the very same reason - but I did not know back then.
Brought them back to Apple to be repaired - guess what?
Because, liquid has been found in the earcups it actually voided the Apple 1 year warranty - so, basically I have now to pay for the repair which is in the region of £240.00...!!! in top of the £549.00 for 3 months of use.
If you it would have been a much more confidential company selling this device, I might have thought "this is a scam".
I mean, how stupidly ridiculous? You can pretty much get a MacBook at this point.
I have got legal advice about what my possibilities are - this is how far I got to.
My sincere advice for anyone interest in the AirPods Max:
- the quality of sound is absolutely outstanding: there is no question about that point. Yet, There is a flaw with that product - and I am 100% sure that they are aware of it.
- AirPods Max Condensation is a real thing - dont buy that product unless you are willing to conduct some ridiculous maintenance. Besides there is also a chance for your warranty to be voided.
- Wait for another version
- Dont buy them