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wasif92 Author

Level 1

8 points

mac book pro wont work with drawing tablet

Im having trouble when connecting my wacom tablet cth-690 on the mac book pro. the issue is when i plug in the drawing tablet the cursor freezes and the tablet wont work, as soon as i un-plug the tablet the cursor works again,i tried the tablet on another mac book pro and it works fine.

i even tried it on my friends windows and it worked .

so the issue is with this laptop

i tried deleting and reinstalling the wacom application with the driver but with no luck .

i think its a usb port issue but i dont know how to get to it .

please help.

MacBook

Posted on Jan 4, 2021 3:00 PM

Top-ranking reply

chuck_3rd

Community Specialist

Posted on Jan 6, 2021 7:05 PM

Hello wasif92,

We understand your drawing tablet is not working with your Mac. You’re in the right place, we’d be glad to assist in seeking a solution.

Follow the steps in this resource:

If a USB device doesn’t work with Mac

If that does not help, reach out here for further assistance: Get Support

Take care.

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mac book pro wont work with drawing tablet

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