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User profile for user: michaelgilmore
michaelgilmore Author
User level: Level 1
10 points

Unknown bluetooth connected device

Occasionally I get an unknown device connected to my iPhone (first the X, now the 12 ProMax). There is no option to forget the device as the blue "i" icon is not present for it. All the other named devices my phone can connect to are present. The device name is not something like AirPods or iPad but an alphanumeric string; currently it is S2214e82a1464ad06C. Turning Bluetooth off and back on does not sever the connection.

iPhone 12 Pro Max, 14

Posted on Jan 4, 2021 7:09 PM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,906 points

Jan 4, 2021 7:32 PM in response to michaelgilmore

  • Reset Network Settings: Only network settings are removed.
    • When you reset network settings, previously used networks and VPN settings that weren’t installed by a configuration profile or mobile device management (MDM) are removed. Wi-Fi is turned off and then back on, disconnecting you from any network you’re on. The Wi-Fi and Ask to Join Networks settings remain turned on.
    • To remove VPN settings installed by a configuration profile, go to Settings > General > Profiles & Device Management, select the configuration profile, then tap Remove Profile. This also removes other settings and accounts provided by the profile. See Install or remove configuration profiles on iPhone in this guide.
    • To remove network settings installed by MDM, go to Settings > General > Profiles & Device Management, select the management, then tap Remove Management. This also removes other settings and certificates provided by MDM. See “Mobile device management (MDM)” in the iOS Deployment Reference.
    • Reset your Network Settings. Tap Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.


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Unknown bluetooth connected device

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