mail badges

I have just had a new work phone 11 and when mail is sent the mail badge does not appear. If i look at my iphone 6s it has a mail badge. I have set mail up exactly as my previous phone. Any help at all??

iPhone 11, iOS 14

Posted on Jan 5, 2021 11:27 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 7, 2021 1:53 PM

Hey there, Adrndavies!


Thanks for reaching out in Apple Support Communities! If we understand correctly, your iPhone is no longer showing a badge for the Mail app when you receive new mail.


Have you checked your notification settings to ensure badges are set up for Mail? If not, go to Settings > Notifications > Mail, then choose which alert type you want to receive here.


For additional details:


Use notifications on your iPhone, iPad, and iPod touch - Apple Support


Take care!

2 replies
Question marked as Top-ranking reply

Jan 7, 2021 1:53 PM in response to Adrndavies

Hey there, Adrndavies!


Thanks for reaching out in Apple Support Communities! If we understand correctly, your iPhone is no longer showing a badge for the Mail app when you receive new mail.


Have you checked your notification settings to ensure badges are set up for Mail? If not, go to Settings > Notifications > Mail, then choose which alert type you want to receive here.


For additional details:


Use notifications on your iPhone, iPad, and iPod touch - Apple Support


Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

mail badges

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.