New iMac says it's 2017
I purchased a new iMac from the Apple website on June 5, 2020. It's incredibly slow and I haven't had any luck using Apple Support chat to improve it. I'm talking 5 minutes to boot then 2 full minutes to open the Mail program or a Pages file. Is this normal for a new 21.5-inch iMac? My 2013 iMac is way, way faster.
"About this Mac" on the new one says it's a 2017 model even though I just bought it this year. Is that right, or did I somehow get sent some old junker?
iMac 21.5″, macOS 10.15