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Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
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I just upgraded to MacOS Catalina. Now my HP 5590 Scanjet won't operate. I've tried through the HP EasyScan and the Printer/Scanner option in settings on my iMac with the same results.
The error message is (com.apple.imagecapture error 704.) What can I do to get the scanner working again. -- Pat
iMac 21.5″, macOS 10.15
pat from west palm beach wrote:
I just upgraded to MacOS Catalina. Now my HP 5590 Scanjet won't operate. I've tried through the HP EasyScan and the Printer/Scanner option in settings on my iMac with the same results.
The error message is (com.apple.imagecapture error 704.) What can I do to get the scanner working again. -- Pat
reference:
https://support.apple.com/guide/mac-help/solve-printing-problems-on-mac-mh14002/10.15/mac/10.15
you can also try reset print system if necessary:
If you still have an issue, delete the existing printer in
> System Preferences> Printers & Scanners, and add it again.
Connect an AirPrint printer to a Wi-Fi network - Apple Support.
https://support.apple.com/en-us/HT201900
If you are still at a loss: https://123.hp.com/us/en/
If you can't find an updated driver for your printer give the open-source, free Gutenprint driver a try.
http://gimp-print.sourceforge.net/MacOSX.php
pat from west palm beach wrote:
I just upgraded to MacOS Catalina. Now my HP 5590 Scanjet won't operate. I've tried through the HP EasyScan and the Printer/Scanner option in settings on my iMac with the same results.
The error message is (com.apple.imagecapture error 704.) What can I do to get the scanner working again. -- Pat
reference:
https://support.apple.com/guide/mac-help/solve-printing-problems-on-mac-mh14002/10.15/mac/10.15
you can also try reset print system if necessary:
If you still have an issue, delete the existing printer in
> System Preferences> Printers & Scanners, and add it again.
Connect an AirPrint printer to a Wi-Fi network - Apple Support.
https://support.apple.com/en-us/HT201900
If you are still at a loss: https://123.hp.com/us/en/
If you can't find an updated driver for your printer give the open-source, free Gutenprint driver a try.
http://gimp-print.sourceforge.net/MacOSX.php
The paid, 64-bit VueScan Professional supports the HP ScanJet 5590 without any HP drivers or software installed. Download and give it a try, and see if it gets the job done without any further fussing around with HP.
In 2010, I purchased VueScan Professional to drive an already at that date unsupported Canon Scanner. I have never paid the vendor for updated software support, and the current VueScan version still drives that Canon scanner on Big Sur 11.1. I receive no benefit from this vendor for mentioning their product.
Error with HP Scanjet 5590
