Camera flickering during FaceTime on new iPad Air?

Good evening,


I received a new iPad Air for Christmas. All is working brilliantly with this exception. When FaceTiming with someone my camera flickers continuously. It happens both on the front and rear camera and is really distracting for anyone on the call. It doesn’t happen when I try to take a photo using the camera app but it does also happen when I try to record a video.

Any tried and tested solutions? Eager to use as I’m working from home!

Thank you.

iPad, iOS 9

Posted on Jan 6, 2021 9:22 AM

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Posted on Apr 11, 2021 1:39 AM

I have found a fix.


I have an iPad Air 4th gen (iOS14.4.2) and had flicker using FaceTime, Zoom or Camera apps on both front and back cameras. I live in Australia which has 50Hz power.


I have just managed to fix this with changing settings>Camera>Record video>Show PAL Formats on, then select 25PSF. I also turned Auto FPS off. It took a while, toggling between FaceTime & the camera app. At first it only affected the camera app, but at some point the flicker stopped on FaceTime & Zoom also.

55 replies

Apr 11, 2021 4:05 AM in response to Brij011

I agree with the word of caution above - I've found that enabling the PAL formats and recording in PAL 25 fps certainly solves the video recording (although I'd like the option of 50 fps), it seems intermittent for me with FaceTime - either it works for front camera, but not rear, or a bit later it's started flickering again. Maybe if the option was available for FaceTime, rather than having to trick it by using the camera beforehand it would be more reliable. I've been through the whole reset process with Apple Support and will be taking it into an Apple Store at some point to get them to look at it. My iPhone 11 doesn't have this problem, nor my previous iPad Air. So even if the setting it to 25 fps PAL format solved the problem, I don't think that's a good enough solution, so would be looking for a repair/replace/refund.

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Camera flickering during FaceTime on new iPad Air?

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