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My iPhone 8 Plus WiFi is grey out. I’ve tried resetting my network settings but it is still greyed out for weeks now

My iPhone 8 Plus WiFi is greyed out, I reset my network settings it is still the same, what should I do?

iPhone 8 Plus, iOS 14

Posted on Jan 6, 2021 2:10 PM

Reply
1 reply

Jan 9, 2021 6:51 AM in response to lwandisa162

Hi lwandisa162,



We see you're having some issues with your iPhone's Wi-Fi being grayed out. Being able to connect to your Wi-Fi is certainly very important, and we'd like to help out with that.


Resetting the network settings was a good step to try out there. You'll also want to ensure you're using the latest iOS version. You can check for that in Settings > General > Software Update. If you do need to update, be sure to back up to iCloud or a computer first, to help preserve your data. If it persists on the latest version, the issue will require servicing.


You can use this link to locate any available local carry-in options: Apple - Find Locations

You may also check for any other available options by contacting Apple Support directly here: Get Support


Take care!

My iPhone 8 Plus WiFi is grey out. I’ve tried resetting my network settings but it is still greyed out for weeks now

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