Video audio has mysterious static sound when playing recorded video using Camera app.

I noticed my iPhone12 Pro has an issue when recording audio when creating a video using the Camera app. The video seems to record a buzzing sound on top of the audio. When watching the video in the Photos gallery, the play head seems to jump when the video plays. The speakers work normally when watching videos from say Youtube, but only seems to produce the issue when recording a video using the Camera app.


I also tried recording video using other apps like Instagram. The issue does not seem to reproduce there.

iPhone 12 Pro, iOS 14

Posted on Jan 6, 2021 4:32 PM

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Posted on Apr 22, 2021 5:47 AM

I took my iPhone 12 Pro Max into an authorized Apple repair facility (Jack Be Click).


After they ran every diagnostic they could, they determined it was a hardware problem. The gears that control the camera's lens auto-focus were slipping.


They told me they see this all the time in older iPhones but this was the first time they saw this with an iPhone 12 series.


Hope this helps!

73 replies
Question marked as Top-ranking reply

Apr 22, 2021 5:47 AM in response to enzoskiy

I took my iPhone 12 Pro Max into an authorized Apple repair facility (Jack Be Click).


After they ran every diagnostic they could, they determined it was a hardware problem. The gears that control the camera's lens auto-focus were slipping.


They told me they see this all the time in older iPhones but this was the first time they saw this with an iPhone 12 series.


Hope this helps!

Sep 19, 2021 1:20 PM in response to ellisyanur

I purchased the insurance on my phone through Sprint and was able to get a replacement. The static playback was determined to be a hardware issue to support the replacement.


As I went over the issue with the Apple rep on the phone it was determined that the issue only occurred with the camera in selfie mode where the screen pointed towards me.


Now have my Republican phone and it works fine.

Jun 27, 2022 2:35 PM in response to sharath227

Spot on.


I just discovered the same thing through trial and error. What was really annoying is that searching for static / interference on iPhone videos didn’t dentist this thread. It was only when I knew the answer and searched with “stereo” as a key word that this thread came up. Are they trying to make it hard?!?.


turning stereo recording off in settings definitely works

Jan 9, 2021 9:37 AM in response to ToastyMitten

Hi ToastyMitten,


We understand that you're hearing static when recording videos on your iPhone 12 Pro, and we'd like to help. When you get a chance, would you mind working through the steps below and letting us know if the problem happens in all instances? The reason we ask is that the iPhone has multiple microphones and this will help us better determine which one is having the problem.


If the microphones on your iPhone aren't working


Have a great day!

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Video audio has mysterious static sound when playing recorded video using Camera app.

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