Video audio has mysterious static sound when playing recorded video using Camera app.

I tried talking to an apple worker, they ran a diagnostic check & everything shows it’s working. He recommended I go to apple & have them do a factory restart! I haven’t gone yet, but I’ll let you know if that ends up working.

I have only had the 12ProMax for a little over a week. I am having the same issue. I tried restarting the phone which worked once. But now the static is there whenever I record a video. I’ve chatted with Apple techs twice now to no avail. I do have an appointment with them at the Apple store tomorrow.

I took my iPhone 12 Pro Max into an authorized Apple repair facility (Jack Be Click).

After they ran every diagnostic they could, they determined it was a hardware problem. The gears that control the camera's lens auto-focus were slipping.

They told me they see this all the time in older iPhones but this was the first time they saw this with an iPhone 12 series.

Hope this helps!

I have the new iPhone SE. Just got it a few days ago and have this same problem with camera and videos made on WhatsApp. Instagram videos have crystal clear sound. This is sooo annoying and frustrating

I have the new iPhone SE and have had the same problem. I got the phone last week. I went to camera settings and turned off record stereo sound and it seems to be better. I can actually hear what I want to record instead of the static over it.

I’m having the same issue - upgraded from 5S to new SE three months ago, after two months noticed buzzing/hissing sound on all my Live Photo’s and video recordings using phone’s camera app, including ones playing back that I recorded before on my 5S. Can hear it still if listening back through earphones. Have noticed it on phone calls too (on a loop, static for 3-4 secs, no static 3-4 secs, static 3/4 secs etc) now if I am not using earphones. So upset! I have tried all the solutions suggested on the forum and nothing has worked- have read that a few people have replaced their SE a few times and problem recurs after a few months. I have kept my phone in an expensive “drop-proof” Mous case but have NOT dropped it at all, so is this a software issue?

I also have the problem recording video with the camera app. White noise constant at full volume level.

the only way I could stop it was to turn off stereo recording option in camera settings. Then I could hear spoken words.

with stereo on I can hear nothing but full volume noise mush.

i have an iPhone 12. iOS 14.6

Me too my audio ONLY on my camera app sounds static. When i record on my back camera its fine sometimes but not all the time. And my front camera sounds static all the time now. I tried messing with the settings and put it back to normal, didnt help. every other thing on my phone that records or plays audio works perfectly fine. Please help asap. if anyone has a fix please let all of us know

I have been having a very similar issue. When recording video on my iphone 11 pro, sometimes the audio will be complete static, sometimes the recorded audio is audible or partially audible intermittently. Sometimes the audio records just fine. Turned off the stereo recording setting and this did not fix the issue. This issue has been occurring for maybe a year despite numerous software updates. Recording audio seems to work fine in other apps, like voice memos. Someone please get to the bottom of this!

Just got off second chat with Apple Tech Support in the camera static video issue. I did everything they asked and it didn’t fix the issue. Thus the second call. They now say I have two options.

1-they will send me a box and I send it in to be looked at by a tech.

Told them being without my phone is not acceptable.

2-locate a Apple store and set up an appointment to have them look at it. They are saying the issue is not covered and I could have to pay for the service and possible fix.

I told them I will go to the Apple Store but will not pay for a Apple systemic issue.

Needless to say happy Apple is not acknowledging this is a systemic issue caused by their product.

Will advise as to any progress.

jerry

I have the same issue except my mic works on the camera app but doesn’t work on voice memos, Snapchat, Instagram etc. it’s just all static but isn’t on the camera app it’s weird and took it to apple today and wouldn’t fix it

im having the same issue with my my iphone 11 pro . when i record videos on instagram camera or voice recorder app it doesn’t make those static sound , but when i record videos on the camera app it starts making those static sound . i cleaned it very clean already but it doesn’t seem to be the problem . and im sure the problem is not inside my phone either because i can record video on other app normally without the static sound . do help me out , i just recently got my iphone .

I purchased the insurance on my phone through Sprint and was able to get a replacement. The static playback was determined to be a hardware issue to support the replacement.

As I went over the issue with the Apple rep on the phone it was determined that the issue only occurred with the camera in selfie mode where the screen pointed towards me.

Now have my Republican phone and it works fine.

I did an update...kept the laptop away from the phone when recording and THEN I got a new iPhone 12 and I have not any problems since!!

But there are other people on this posting that have had similar issues with brand new iPhone 12's sooooo. Who knows.